The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake, cruise control, and ABS warning lights illuminated. The contact stated that the cruise control and ABS failed to function as intended. The contact stated that when the brake pedal was depressed, the vehicle failed to stop as intended. In addition, the contact stated that a beeping sound was persistent. The contact was annoyed by the persistent beeping while driving. The vehicle was taken to the dealer several times; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact was informed that parts were not available to repair the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not available. The contact stated that the vehicle could not be traded because of the unrepaired recall. In addition, the contact stated that the failure started two years ago, and the recall was initiated a year later. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact stated that the manufacturer was contacted several times and informed the contact that the parts were not yet available. The failure mileage was approximately 40,000.
2018 Ram 3500 acceleration complaints
Page 2 of 5: complaints 11 to 40 of 108, newest first, as owners wrote them.
Almost got into a wreck because my ABS failed. I was going down the interstate with my cruise control on and my abs and traction light came on. My cruise control.immediately stopped working and I was almost rear ended. I called the Ram dealership and they said they have no time frame of when they will have parts in to fix it under the recall. Does someone have to die before Ram will start fixing these abs units. The recall has been out since Nov 2024. They need to be held accountable or buy back all 2017 and 2018 rams affected by this.
No solution for the antilock breaking system,causing drivability issues and loss of traction control,abs and control on numerous occasions.
Traction control and ABS work intermittently. Ram sent out this notification for recall concerning stated problems but state there is no fix at this time. They continue to state there is no fix. This is a safety issue and you are not forcing them to repair. They are dragging their feet hoping it goes away. DO SOMETHING!!!!
The Hydraulic brake control has been a recall with no replacement part available for over 2 years and this causes many safety functions to not work properly including trailer braking. They have made parts for a 2500 model but neglected to fix the 3500, 4500 and 5500 models. They will fix it with another faulty sensor and still expect owner to pay a 1700 repair bill even though it’s a recall. It’s ridiculous on the time this is taking.
24V‑896. This recall is a safety issue known for years. There is still no action from the manufacturer! I was extremely lucky to avoid a serious collision. The only solution the manufacturer offers is to authorize a dealer to replace the parts with another secondary market provider part, but they won’t cover the cost or warrant the replacement. How many YEARS do I have to drive an unsafe vehicle?!!!
Audible alarm, warning lights on dash. Come on and off. No cruise control available.
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
ABS-Hydraulic Control Unit failure, pump motor control electrical failure. Confirmed/ Diagnosed by dealer. Messages on dash info screen: "service electronic braking system", "ABS failure", warning lights : Traction Control and ABS failure. Safety risk when warning message appears: ABS, Traction Control and Cruise Control are non- functional.
my traction control, cruise control unavailable, and warning light to service abs electrical system. Dealership said the hydraulic control unit has to be replaced.
My 2018 Ram 3500 DRW truck for no reason started throwing dash warning lights intermittently after 60,000 miles. The warning lights activated on the dash were for ABS and Traction Control, with an annoying ding when they appeared. The center dash light stated "Service Antilock Braking System. Additionally, when this occurred the cruise control did not work. The warning lights were intermittent and just occurred at any time and disappeared as quickly as they showed up. This would happen for miles and for no apparent reason just stopped for a period of time. I took the truck to the dealer who informed me that its a known issue with the ABS HCU and the truck would be safe to drive but I would not have ABS and cruise control would not work. They also said parts were not available and could be a six month wait. They also told me that there were no recalls on the problem. I received a quote for repair which was in excess of $1,500.
Service Electronic Braking Service and Service ABS/TRACTION CONTROL. This is intermittent. When it happens Cruise control, 4 wheel drive and abs doesn't work. Happens when I'm towing my camper or not. Trailer brakes won't work when this happens. Hundreds, maybe thousands of complaints about this on Ram forums. This problem occurs no matter what the speed is. It even happens while sitting still.
Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks. I was able to troubleshoot the problem and it says that my ABS pump and Module needs replacing. I was going to replace myself and when I ordered the parts from MOPAR they told me it was a 2 month lead time which I thought was unacceptable being such critical components to a vehicle. This week I almost rear ended another vehicle because the brakes failed. I have been online reading about the stories of these same complaints from many RAM & JEEP owners. How this company is getting away with safety issue is beyond me as this is going back to 2023, how are there no safety recalls on this not issued yet and customers not being reimbursed for the repairs. The issue was diagnosed by my independent mechanic using his scanner. If you require further info on this please feel free to reach out to me.
1. The specified vehicle has intermittent ABS/ Brake Hydraulic Control module error. The vehicle is available for inspection upon request. 2. Error causes ABS and Cruise Control to be disabled while in motion as per warning messages displayed on instrument cluser and audio annunciation. 3. Driver and passenger were endangered due to ABS malfunctioning intermittently **while in motion**. I have reproduced the problem by causing a wheel slippage on wet pavement. This will cause the otherwise intermittent problem to be asserted with corresponding error messages/notifications to be displayed on instrument cluster. 4. The specified vehicle has NOT been inspected at a Ram dealer; however, the problem seems to be well-known on 2017-18 Ram 2500's and 3500's given the amount of Youtube videos on the topic as well as the amount of discussion on online forums such as [XXX] . 5. This 2018 vehicle has approx 43000 miles on it. The described problem was not detected until about 3 months ago (approx 8/2024). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The ABS brakes yes it is available for inspection by not having ABS brakeing wheels have locked up have not had dealer checkit had a mechanic put on computer for codes no truck hasn't been inspected by anyone else but the mechanic warning lights have come on and off a number of time and lately more often it stared about a year ago took it to dealer then but wasn't repaired property
Intermittent loss of anti-lock braking system and cruise control. code C0020-01 ABS pump failure. First occurred at approx. 47,900 miles.
I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!
On September 8, 2024, I started getting intermittent ABS and Traction Control light with “Service Electronic Braking System”. Code C0020. When the light is on I lose cruise control. There is no specific condition that will cause the light to come on; i.e. bumps in the road, a certain speed, or setting at idle. The first instance of the light coming on, I was turning around in a parking lot, less than 5 mph. This cannot be associated to normal wear and tear. THIS IS A SAFETY ISSUE AND MUST BE A RECALL!!!
Intermittent chime and warning that anti lock brake needs servicing. Cruise control does not work when notice is displayed and chiming. warning comes and goes randomly After researching this problem it appears that this is a regular problem on this year ram truck I will report and take to the dealer if problem remains.
A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the federal safety agency to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.
We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?
The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and stated that the failure was a known issue. The dealer stated that the ABS Control Module needed to be replaced. The vehicle was not repaired because the part was not available. The contact was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was 67,500.
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844‑378‑0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
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