Several years of ABS check light illuminated. No ABS, no cruise control. Started intermittently then became permanent. Diesel shop diagnosed defective HCU/ABS module. Local RAM dealer parts department doesn’t have parts for years - “ indefinite back order”, they say.
2018 Ram 3500 brakes complaints
Page 3 of 23: complaints 41 to 70 of 668, newest first, as owners wrote them.
ABS and Traction control lights keep coming on intermittently. I know this is a known problem and a recall has already been issued. I feel like this is too important of an issue for Ram to be allowed 18 months and still no remedy. I could understand if this was a part availability wait but to not have a remedy after 18 months should require some sort of punishment for them or something should be done to make them fix this issue. There were previous models that didn't have this issue and there are replacement HCU modules out there for a 2011 - 2016 as well as 2019 and newer models that are good parts not under this recall, why can't the remedy be to use the parts used on these models to fix this issue. That is something that shouldn't take 18 months for a company to resolve. It appears they do not really plan to resolve this issues from what dealers are telling us. That is uncalled for.
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, rendering the cruise control inoperable. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
I had to drive my truck yesterday and this ABS issue is causing my cruise to suddenly stop working, the service engine light to come on and STELLANTIS WILL NOT ISSUE A RENTAL OR PAY FOR THE REMEDY THAT WILL FIX IT PER THEM. They are saying that I need to pay for this and then they MAY or MAY NOT reimburse me. At what point will you start pressing this issue being a SAFETY advocate and US business that is paid to make sure these vehicle manufacturers are fixing these issues? US Customer Care [XXX] > Fri, Mar 20, 5:15 PM to me Hi [XXX] , This is Darell, one of the supervisors in the Stellantis Recall Department. I attempted to reach you by phone, but your voicemail inbox appears to be full, so I am sending this email instead. Regarding your concern about Safety Recall C4B: Hydraulic Control Unit, please note the following: At this time, the official Stellantis recall remedy is not yet available, even though the recall is currently in Phase 4 of 5 toward final remedy release. We also do not have a timeframe for when the final remedy will be issued. However, there is a suitable alternative repair option using parts associated with the recall remedy for the 2017–2018 Ram 3500 Cab Chassis (DD) and Ram 4500 <10K lb. Cab Chassis (DF). Below are the part numbers that may be presented to your dealership. They will be able to determine the appropriate next steps based on the vehicle's condition. Parts Information (Alternative Repair Option) Part No.: 68143491AB Qty.: 1 Part Name: Anti?Lock Brake System (Control) Applicable Models: – 2017–2018 (DF) Ram 3500 <10K lb. Cab Chassis – 2017–2018 (DD) Ram 3500 Cab Chassis Part No.: 04318080AD Qty.: 3 Part Name: Brake Fluid Please understand that this is not a mandatory repair option, but rather an alternative if you prefer not to wait for the official recall remedy. This repair would initially be an out of pocket expense, but you may later file for recall reimbursement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There is still no remedy to this recall and my truck is affected - I have been driving with NO ABS AND NO TRACTION CONTROL for almost 4 YEARS. This has also deactivated my cruise control. This is unacceptable and compromises me and my families safety. This is not a question of if it is going to happen, but when. My vehicle isn't under the category of "may be susceptible to failure" it has failed and I have permanently lost those BASIC and CRITICAL safety features. It is simply a matter of WHEN the lack of those features will cause an accident. There must be something done. . I have spoken with Mopar and several dealerships and nobody has given me any solution other than to say they will call me when a remedy is available. That is NOT ENOUGH. Recall language for C4B "The brake hydraulic control unit (HCU) on your vehicle [1] may be susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System (ABS) /Electronic Stability Control (ESC) /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/ESC/Traction control progressing to permanent loss. The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. "
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the brake pedal felt soft and spongy upon depression of the brake pedal. The contact also stated that the "Service Brakes System", 4WD, traction control, and ABS warning lights all appeared on the instrument panel. The vehicle was taken to a dealer where the entire brake system was replaced. The contact stated that the 4WD had failed to operate as needed and the mechanic could not repair that part. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 54,000.
I am getting an error concerning the antilock brakes on my truck. This error is random shows up every few days. When it does show up it dings every thirty seconds and does not stop, which is very distracting. Also shuts off the cruise control. It took a copy of the recall to my local dodge dealer and they will not fix it.
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated while the brake pedal was depressed, the brake pedal felt soft, and would intermittently had to use force to stop the vehicle. The ABS warning light illuminated, and a beeping sound could be heard coming from the vehicle. The contact stated that the failure is worsening and the abnormal sound was continuously beeping. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 38,000.
The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the ABS and traction control warning lights would illuminate on the instrument panel as an audible warning chime would emit from the vehicle. The contact later discovered that the vehicle was included the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
RAM recall dates December 2024 on ABS failure. Received letter a long time ago. However, RAM still says parts are unavailable and it's been 18 months. This is ridiculous. Failure includes Cruise Control turned off. Audible sounds and warning lights on Dash.
It has been 3 years of our ABS failing due to a Brake HCU not being replaced. Now the engine light comes on due to issues with the Electronic Braking System. We cannot use this to travel due to the cruise control going out as soon as the ABS light goes on which is every 5 minutes. Why is this allowed to be on recall but ‘ no fix has been determined’?!!!! We need answers.
Antilock brake module failure.This is my second complaint for my Ram Truck HCU ABS under recall 24V‑896. My dash indicator for ABS has been on and off now for over six months. My other complaint number was 11700373 I guess I just keep driving my truck without antilock brakes. This safety recall was issued Sept 2024 and there is still No parts available. Sounds like the company is waiting for my truck to rust out so they don't have to pay for the repair.
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving on a local roadway and descending a hill, the vehicle unexpectedly shifted out of gear, and the contact temporarily lost control of the vehicle, which then independently accelerated. The contact subsequently regained control of the vehicle. Additionally, the ABS was inoperable during the failure. The approximate failure mileage was 36,000.
ABS module audible warning brake failure warning on dash. Recall CB4 parts still not available per Mopar and dealership. The warning and audible alarm goes off every 2 to 5 minutes while driving.
[XXX] - I have called the Dealer numerous times and even Stelatis for 2 years and I keep getting the SORRY there are no parts to fix your vehicle. PLEASE help me with this non stop run around. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, causing the cruise control and trailer brakes to become inoperable. The local dealer and a secondary dealer, Okeechobee Dodge Chrysler Jeep (4224 US-441, Okeechobee, FL 34974), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS and traction control warning lights remained illuminated. Additionally, there was an audible chime with the message “Service Electronic Braking System” was displayed. The failure mileage was approximately 18,000.
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated with an audible chime heard. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 99,000.
For 18 plus months the lights, alarms stay on due to the HCU recall, this issue also causes the cruse control not to work. Alarms and lights are a big distraction when driving Ram has yet to correct this issue with no time line given I need help Thank you
My vehicle was recalled NOV. 2024! It is going on TWO years with this not being fixed. Totally un-acceptable. Why is nothing being done about this? Somebody needs to step up.
My truck has the service electronic brakes and service abs lights on due to a faulty hcu since September 2025. I am told that there is no fix yet and I feel it is unsafe to drive my truck.
Manufacturer Recall NumberC4B the federal safety agency Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. * I am writing to express my serious concerns regarding the safety of my vehicle, which is experiencing continuous warning lights and persistent beeping related to the ABS and ESC systems. The dash lights keep blinking on and off, creating a distracting and alarming environment while driving. The constant beeping sound further exacerbates the situation, making it difficult to concentrate and increasing the risk of an accident. This ongoing malfunction compromises the vehicle’s braking and stability functionalities, posing a significant safety hazard to myself, passengers, and others on the road. I urge immediate attention and repair to resolve this issue and ensure safe driving conditions.
We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?
The recall for theABS HCU has been in place for well over a year with no parts. Nothing is being done with this recall. My ABS HCU has not been working in two years causing loss of traction control, no ABS, no cruise control. I was almost in a head on collision with a car in my lane and the truck skidded off the road. Luckily there’s was no collision or injury. It is ridiculous that ram still offers the part that has been identified as bad but has made no effort to replace with a better unit yet are continuing to build new vehicles. At the very least RAM should install a new “bad” part until replacement parts are available. I have attached a screenshot of the RAM app showing the status of the recall.
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS, traction control, and HCU warning lights illuminated, and the AWD feature was inoperable. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 63,000.
I have an open safety recall for 16 months (recall below). I and my family drive a Dodge Ram 3500 dually truck and haul my horses in a large gooseneck horse trailer. The recall states: “Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” It’s not my problem that parts are not available. But it is my problem that I, my husband, or my daughter or any combination thereof could DIE for as long as this problem exists without repair. Are they afraid of tariffs or are they sinking all their time, effort and MONEY into their new distribution plant near Detroit. I want this ON RECORD: I WANT MY TRUCK REPAIRED NOW or I want a loaner truck (suitable to haul my trailer) until it is fixed. Nov 27,2024 Manufacturer Recall NumberC4B the federal safety agency Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available SummarySome (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure while driving, causing the audible warning chime to activate, with the traction control and ABS warning lights illuminated, and the cruise control inoperable. The failure mileage was 140,000.
My 2018 Ram 3500 is included in the federal safety agency Recall # 24V‑896. My warning lights have been coming on for a while now and so I believe my ABS is not active. I am being told parts are not available. As I am sure you know the recall was issued 11/27/2024. I feel like they have had more than enough time to have the parts available and am very dissatisified with the situation.
Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. Recall Incomplete, remedy not yet available. This recall has been listed as not yet available for over a year and a half. How can they say this is a safety issue and deadline my equipment, yet not have a fix over a year and a half later. They need to be forced to fix the issue or approve replacement parts.
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