We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?
2018 Ram 3500 driver assistance problems
69 complaints (9% of all complaints for this car). Typical mileage when it fails: 112,000.
- owner complaints
- 69
- of this car's complaints
- 9%
- typical mileage
- 112,000
- crashes
- 0
- recalls
- 1
Which part fails
- Automatic emergency braking40
- Adaptive cruise control23
- Warnings2
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ram 3500 driver assistance problems in other years
Specific symptoms reported on the 2018 Ram 3500 driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A loss of image in the rearview camera while backing up can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U56.
Recall number 18V398000 · Recall details
What 2018 Ram 3500 owners say
Most recent owner complaints, unedited.
No anti lock brakes which causes unsafe braking in acclimate weather which slid sideways as well as almost rear end vehicles ,also causes multiple functions to not work like exhaust brake and transmission issues !
Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / the federal safety agency Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.
My vehicle is included in safety recall 24V‑896 for a defective HCU (Hydraulic Control Unit). I have contacted the dealership multiple times, but the replacement part is never available. This recall affects critical safety systems including ABS and Electronic Stability Control. Despite being a safety recall, there is no estimated timeline for repair due to part unavailability. I am concerned about driving a vehicle with an unresolved safety defect. The manufacturer has been unable to provide the recall repair for an extended period.
I have not been involved in an accident yet. You can’t drive the truck because the warning goes every 2 minutes. The brake hydraulic control unit has failed and they will not fix the truck. I can’t pull my camper. I have at least 6 hours on the phone with Ram and they say there is nothing they can do. The dealer ship says they have the part that is on the truck now, but Ram will not allow them to install it. It’s not the new part. Mean while my truck is useless until they fix it. They have been aware of this issue since 2017 and they still do not have a replacement part. The right thing for them to do is put the they have on hand on it so I can a least drive the truck. The truck has 90k miles on it. The vin # [XXX] . My contact info is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This recall notice, was first identified in September or October, with the Official Communication issued in November of 2024. How long am I, or anyone expected to endure the nuances of this recall. We are well beyond 6 months now with no remedy, and it does not appear as if RAM\Stellantis is concerned with a fix. They've sent a disclaimer notice, but what is the resolve to a vehicle I purchased and continue to make a monthly payment towards - but you are basically telling me don't drive. Alternatively, dealership service advisors call me every six weeks to come in for a diagnostic ( not free of course ) only to say well it is related to the HCU so there isn't anything we can do right now. When\If I drive my vehicle I have to listen to a buckle your seatbelt type of alarm the entire drive. Its not only mind numbing its traumatic. Will Stellantis or Ram be forced to compensate me money I've paid monthly for a vehicle I technically can't use or shouldn't use? My complaint is to determine when this problem will be fixed and what is the federal safety agency is doing to ensure my rights are protected as a consumer and what they are doing to push this manufacturer to fix this safety related issue.
Related to the known HCU failure on these vehicles. My first submitted complaint was on Oct 22, 2022 and this issue is still not resolved. I received a letter in mail on January 21st of this year stating that a recall was finally underway. Now it's late March and everyone's standard response is "No Remedy Yet". The remedy is actually installing HCU part number 68143491AB which replaces the corrupt factory installed part 6814391AA. These parts are readily available online so why can't factory service centers begin replacing these failed HCU's. This complaint is filed due to my belief that this dangerous safety issue is not being resolved in a reasonable, timely manner. Not even close.
I had the ABS recall repaired 3 years ago when Ram was refusing to acknowledge this as a defective product. I paid for this repair. Under the recall I'm elgiible for reimbursement but the company is refusing to reimburse me for the repair after I sent them an invoice showing proof of work and my payment. This can't stand. Please force them to issue a refund for the $100 I am owed.
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 50 MPH, the ABS and the traction control warning lights intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.
ABS warning light came on, and stay on , parking sensors shut off , electronic braking system failed, brakes locked up, vehicle is unsafe and undrive able as brakes and abs system aren’t functioning safely.
Questions about the 2018 Ram 3500 driver assistance
Does the 2018 Ram 3500 have driver assistance problems?
Owners have filed 69 complaints about the driver assistance of the 2018 Ram 3500, 9% of all its complaints.
At what mileage do 2018 Ram 3500 driver assistance problems start?
The typical (median) mileage in owner complaints is 112,000 miles.
Was there a recall on the 2018 Ram 3500 driver assistance?
Yes, 1 recall: 18V398000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 3500 have the most driver assistance problems?
The Ram 3500 model years with the most driver assistance complaints are 2018 (69 complaints), 2017 (16 complaints) and 2025 (10 complaints).
Other 2018 Ram 3500 problems
Brakes 668Electrical 137Acceleration 108Steering 34Wheels 24Transmission 23Engine 19Suspension 11Tires 10Fuel system 8Airbags 5Visibility 3Body 2Seats 2Lights 1Seat belts 1
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