The contact owns a 2019 Ram 3500. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road for a few minutes before restarting the vehicle and continued to drive to his residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was metal shaving inside the rear fuel filter. The contact took the vehicle to a local dealer who inspected the vehicle and stated that there were no metal shavings found in the rear fuel filter. The mechanic repaired the rear fuel filter however, the failure persisted. The contact then took the vehicle to Larry H. Miller Chrysler Jeep Dodge Ram Boise (222 S Auto Dr, Boise, ID 83709, (208) 514-0835) who inspected the vehicle but could not determine the cause of the failure. The contact was concerned that the failure was related to the CP4 fuel pump. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500.
2019 Ram 3500 fuel system complaints
Page 3 of 3: complaints 41 to 50 of 50, newest first, as owners wrote them.
The first time I had problem with the fuel pump was in 10/14/2020 with 47455 mil and Chrysler change the fuel pump then I had the same problem for Second time in 05/13/2021 and they do the same after I pick it up 400 mil I had the same problem and fix it and when I pick it up had the sams problem so my truck is still in The dealership until now with the same problem and they said we don’t have the part right now
2019 ram 3500 fuel injector pump went out on me pulling a 20k camper almost couldn’t stop! You have about 2-3 pumps on the brake before it gets hard. Vehicle is currently in Rocky Mountain nc Dodge with shredded metal all through the fuel system..
I purchased my 2019 ram 3500 back in nov 2019 and I am very concerned about my family safety since my truck has cp4 pump that known to fail that leads to 10-20k in repair eventually will fail in the middle of highway with our 40ft camper, those scenarios will I think leads to my family to accident that all the sudden the truck loss the power and not only will impact my family also someone else in the highway. Please investigate this matter and recall my truck to have the cp4 pump replace with reliable one so that way when we do travel my family and everyone will be save , thank you for your time.
For thanksgiving I was driving home from a trip to california about 800 miles away from home, on a merging lane I stepped on the gas to clear lane for a emerging semi trailer I was traveling around 65 MPH as I did that I got a warning message on my dashboard to service exhaust system then lost all power from my vehicle from 65 to 35 on interstate 5 a drastically slowdown causing the cars behind me to crash. I pull to the shoulder and my truck just died would not start had it towed to closest dealer next morning. Had to sleep with my new born in the cold truck. Once at dealer I was told the cp4 or high flow pressure pump had fail and the complete fuel system needed replaced. The estimate was for $20,000 but my insurance cover $13,000 of the bill the rest I had to borrow from friends and family. Service advisor said this is a very common problem on all new rams. If it's so common why not fix the issue my whole family was out in danger that night and also was expensive. The issue is fix for now but is a matter of time before it happens again
The 2019 to 2020 model year ram 2500 heavy duty equipped with a 6.7l cummins diesel engine has a major safety issue that could cause a stall and increase the risk of a crash. The bosch cp4.2 fuel injection pump has a very high rate of sudden failure leading to immediate stoppage on the engine and engine braking system. The pump destroys itself and takes out the rest of the entire fuel system leading to repairs in the $20,000 usd range. Fca & ram have attempted to revise the pump in late (july) 2020 to solve the issue but the failures keep occurring. For the 2021 model year, fca & ram have changed the pump entirely and reverted back to using an older, safer, more reliable design. No public announcements of neither the pump revision in 2020, nor the pump change in 2021 have been made. The issue is so prevalent that the replacement pumps and repairs generally have a 30-90 day wait period where the customer is without the primary vehicle. This problem is a substantiated safety risk. According to a texas judge in a bosch cp4.2 lawsuit, when another automaker, gm tried to dismiss the case saying the pump failure is not a safety issue, the court responded: "the worst case scenario of a truck spontaneously stalling at high speeds is not a mere inconvenience. Nor is it a mere inconvenience to spend between $8,000 to $20,000 on repairs to make the trucks fit for their ordinary purpose. The court rejects gm's suggestion that the risk of spontaneous engine failure while driving is not, as a matter of law, unreasonably dangerous, depriving the vehicles of fitness for their purpose of transportation.". Toyota agrees: "if a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash". Fca & ram have remedied the situation for the 2021 model year however, the 2019 and 2020 owners are still at risk. The federal safety agency needs to force fca to recall these trucks.
My truck is equipped with a defective cp4 injection pump. It's been changed twice since my truck was built, once in 2020 and again in 2021 to a different model. Ram has had many costly and dangerous failures with these pumps. I have not yet had a failure. However it's only a matter of time. When a pump fails it happens suddenly and not only does it wipe out the entire fuel system and sometimes the engine, it causes your engine to stall. This causes lack of power steering and no brakes. My 3500 is built to tow heavy trailers and in a situation with heavy traffic of a steep grade sudden lose of brakes could be disastrous, especially towing a camper with my family aboard. Ram knows of this problem and made a quick revision of the pump in 2020 and ditched it altogether in 2021 for a different pump. There needs to be a recall on these 2019 first model trucks with the known defective and dangerous cp4 injection pump.
Cp4 fuel pump failure while driving at hwy speeds. Left me stranded in the road
2 weeks ago my brand new ram 3500 with only 15000 on board didn't start, it didn't start in the morning on parking lot. Called a mechanic to have it fixed but they were not able. Same day called roadside assistance for towing and ram customer service. Results: -ram roadside assistance didn't cover the cost to dealer: reason: too close to the dealer. -ram customer service took all the information, gave me a case id and said somebody will call you in 1-2 days. As of today I keep calling customer service once in 2 days, they keep issuing new case id's because old once are incorrect, and keep telling me will call you in 1-2 days. Nobody from ram called so far. Dealer said: fuel pomp failed and they'll get the parts in november, (august 21 now) and I can't tell them anything cause they will fix me even tomorrow if would have parts from ram question: why a brand new ram has to sit 3 month in dealers shop, who is going to cover the payments and why I keep getting promises that somebody will call?
Engine started leaking and the fuel injection pump stopped working
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