Ram 3500 grinding brakes problems

Filed Nov 2, 2026 · Body, Electrical · OK

My 2024 Ram 3500 DRW (about 23,000 miles) has a recurring water intrusion problem in the cowl and HVAC area. During ordinary rain it collects there while parked outside and then floods out onto the front floor carpet. After a rain on xxx, the air conditioning stopped blowing cold air; when I checked on XXX the cabin filter was completely flooded with water and I replaced it that day. The same flooding recurred after rains on October 14 and again on October 30. I covered the windshield and cowl area before the last rain to try to keep water out, but that did not work. The truck will not fit in a garage, so every storm risks flooding the cab again. On XXX I reported this problem to [XXX] Chrysler Jeep Dodge Ram (Group 1 Automotive) in [XXX]. They said it would take about a week before they could look at it, and on that first visit they also suggested the issue may not be covered under warranty, implying lack of maintenance rather than design. I asked for an appointment where they could inspect it right away so it did not sit in their lot exposed to more rain; we set November 2 at 9:00 AM. The truck is back there this morning and they are still inspecting it. The water intrusion has already caused additional damage. The air conditioning blower motor makes a grinding noise at medium speed or higher, likely from water getting into it. After three full floodings I am also concerned about mold growing in the carpet and padding under the front floor. Stellantis has no service bulletin or recall covering this water intrusion on Ram HD trucks, though other owners report the same problem across model years. This truck is new and maintained per schedule. Please investigate whether this is a design defect affecting 2019 through present Ram 2500 and 3500 HD trucks, given the mold risk in the cab and possible water damage to electrical components under the front floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 12, 2026 · Brakes · MI · crash

I have replaced my rear hubs on my Dodge 2018 Dodge ram Dooley Numerous times (and have multiple documents so far over 9K) because my brakes on the driver side rear tires, always grind even though I’ve replaced everything. I even got in an accident because the break went out! It keeps happening, I get it fixed at a Dodge dealership and they start grinding and I have to stop driving it, tow it and get everyone done again.

Filed Aug 4, 2026 · Transmission · NC

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Axle Failure - Dealership has the truck currently How was your safety or the safety of others put at risk? - It was not Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - yes, by the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning of any kind. Just loud grinding noise

Filed Nov 15, 2024 · Electrical, Engine · 135,000 miles · GA

The contact owns a 2019 RAM 3500. The contact stated that while driving at 45 MPH, he heard an abnormal squealing sound emanating from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.

Filed Oct 24, 2024 · Suspension · CA

What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecured to the vehicle frame. Yes, the vehicle available for inspection. How was your safety or the safety of others put at risk? The defective coil spring mount allows the unsecured coil spring to move during travel with the potential of becoming dislodged from the vehicle which would cause complete suspension failure and the potential of loss of control of vehicle. This is especially true when towing. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, the issue has been confirmed by the dealership and area engineer of Ram/Stellantis. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, this have been inspected and confirmed by the dealership, area rep and area engineer of Ram/Stellantis. (See attached work orders) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - There were no warning lamps or messages, the very first symptom was just a squeaky spring type noise when driven off the lot after purchasing. That squeak intermittently continued until the squeak became a clunk and a metal on metal type noise and the vehicle didn't feel like it had equal suspension from left to right side of the vehicle. The dealership and area engineer for Ram/Stellantis stated the vehicle has a defective frame/coil mount, vehicle should not be driven on the highway, the vehicle should be repurchased by automaker and parted out/destroyed. This case has been going on for seven months, Ram/Stellantis has been stalling and unwilling thus far to repurchase the vehicle and take ownership of the defective manufactured vehicle.

Filed Aug 9, 2024 · Transmission · UT

Well traveling up a hill the transmission locked up shut the truck down had to hold the brakes to keep for rolling Backwards got the truck in park was able to restart it put it back in gear The transmission started making A loud grinding noise slammed in to gear really hard when I put it back in to drive then it Was it like it went into neutral again? Then it slammed into gear again was able to get the truck off the road and it Kept making the loud grinding and locking up then going into Neutral again.

Filed Jan 5, 2024 · Brakes · CO

Truck has 61423 miles. Started to hear a slight grinding noise from front brakes 70 miles ago. Started to get worse. Suddenly pedal went to floor and lost all front brake pressure and rear brakes did about nothing to help stop. Limped truck back to my garage. Upon inspection, front left outer pad was completely gone. Caliper was directly making contact with rotor. Inner pad still has plenty of use left. Inner pad has the metal piece to make the noise to alert you that your pads need to be replaced. I can supply pictures of caliper missing 3/16" of material and remaining pad surface.

Filed Jun 20, 2023 · Brakes · AZ

Brakes started grinding at 13,000 miles. Determined they were metal to metal, caliper, overheated, excessively, and rotor needed replaced. Problem happened again now, at 22,000 miles.

Filed Nov 5, 2019 · Steering · 17,500 miles · NC

I applaud your work in holding automakers accountable and responsible for fixing vehicle safety issues. However, my vehicle was recalled for v06/the federal safety agency 19v‑021 (steering system recall). Rather that providing new parts for the defective parts, ram states that the federal safety agency has approved welding the steering jam nuts to the adjuster. The dealer submitted a star case (#101582875) to have repair parts provided which was denied, based on the federal safety agency approval of welding. Also, called ram care (case # 68052515) they refused to provide repair parts and directed me to contact their fca hqs via standard mail. It is appalling to me that we have heavy duty trucks on the road that cost over $60k and rather that requiring ram to replace defective parts, we allow them to weld parts. Most of these heavy duty trucks are used to haul heavy trailers. Welds if not done properly weaken metal and can break under stress. Additionally, this fix (welding) renders steering system adjustments inoperable without grinding the weld adjusting the steering and re-welding the part all of which damages and stresses the critical existing steering parts. Request that the federal safety agency require ram to replace the defective steering parts and not allow a jam nut to the adjuster weld as a permanent fix to the steering safety recall. Thanks

Filed Apr 1, 2019 · Seats, Suspension · 500 miles · MD

Vehicle rear end shakes very badly at highway speeds. Vehicle also shakes at low speeds but not as badly. Dealership replaced both rear outer tires, problem still exists. Vehicle passenger seat shakes very badly at highway speeds. At lower speeds the vehicle passenger seat shakes and squeals.