Received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to repair the recall is not available. The manufacturer has exceeded a reasonable amount of time for the recall repair. Because the vehicle currently has this recall, the State of CA will not allow the vehicle to be registered and is now out of operation. In addition, this vehicle is used for business and has resulted in several weeks being out of operation. ABS and traction control warning lights have illuminated while driving over uneven pavement. The vehicle is currently at the dealership and I was informed the manufacturer was not providing parts for the RAM 5500 series. The manufacturer was made aware of the issue and has confirmed that parts are NOT available for the RAM 5500 series.
2018 Ram 5500 brakes complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
The contact owns a 2018 Ram 5500. The contact received a notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while attempting to come to a complete stop, the vehicle hesitated to respond while the brake pedal was depressed. The ABS and the Traction Control warning lights were intermittently illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
The contact owns a 2018 Ram 5500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was being driven at an undisclosed speed, the ABS and traction control warning lights illuminated while driving over speed bumps or uneven pavement. The dealer was contacted and informed the contact that the manufacturer was not providing parts for the 5500 series vehicles. The manufacturer was made aware of the issue and confirmed that parts were not available for the 5500 series vehicles. The failure mileage was approximately 91,741.
The contact owns a 2018 Ram 5500 .The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was informed by the dealer that parts to repair the recall repair were not yet available.
The contact owns a 2018 Ram 5500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, speed control, and engine brake became inoperable. There was an abnormal ding sound coming from the vehicle. The contact stated that several unknown warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Deland Chrysler (2173 S Woodland Blvd, DeLand, FL 32720), but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 5500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to decelerate as intended and the brake pedal felt firm while being depressed. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. Additionally, the contact stated that the ABS system was previously repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 5500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
My ABS pump went out, causing my stability control to not function and cruise control to not function. Cruise control would randomly deactivate, causing a momentary loss of control and ABS function. Dash light illuminated with codes relating to ABS pump and traction control. ABS pump was replaced (part no. 68195569AB) and problem was fixed, but FCA will not reimburse me since I did the work myself.
The contact owns a 2018 Ram 5500. The contact stated that while driving at various speeds, the ABS and Traction Control Service warning lights illuminated. Additionally, the contact stated that the cruise control failed to operate once the warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a defective ABS module. The contact was informed that the ABS module needed to be replaced. The mechanic called an unstated dealer and was informed that parts for the repair were unavailable and that there was no ETA on when parts would be available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
The ABS module has failed. This has caused the service ABS light to come one, the service electronic braking system to come one, and the service electronic throttle control light to come on. The module according to Chrysler is part number 68347099AC which is unavailable at any dealer in the country. We have called many dealers and they have searched for the part to no avail. We have contact Mopar corporate and they told us there is no update on this part. We feel that operating the vehicle is unsafe but we don't know what to do without the part. Chrysler has offered no assistance. I have attached photos of the check engine lights as well as a photo from the scan tool showing the failure of the module - it cannot communicate.
The contact owns a 2018 Ram 5500. The contact stated that on several occasions while driving 60 MPH with the cruise control activated, the ABS warning light and the Traction Control Service message was displayed with an audible pinging sound intermittently. Additionally, after the message and audible ping, the cruise control message was displayed. The vehicle was taken to a dealer where it was diagnosed that the ABS/HCU module needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 11,870. The contact stated the dashboard alarm (ping) alerting the driver of loss of traction control on the dashboard pinged no less than 300 times in the 1168 mile trip.
Twice in the past year I have experienced a loss of the ABS braking system. Warning messages appear to service the ABS braking system as well as a general braking system malfunction. This loss of ABS is intermittent. I have taken it to the dealer to have it fixed both times, and they have replace the hydraulic control unit and ABS module. Mechanic told me this is a very common problem with these trucks. I was put at risk by not having a functioning ABS.
Abs/Hcs module failed causing intermittent braking issues along with intermittent warning light. Had to replace both the pump and module to resolve the issue. Over $1500 in repair.
ABS system lights flashing, and other alarms show up. Have been told by the dealer the ABS system will not work when lights are flashing, but standard braking will work. This affects the cruise control system and trailer brakes will not work when the system is flashing. Can not use this vehicle to pull my trailer. This is a true safety issue and is causing a loss of revenue. To just tell the public you don't when good parts will be available to fix the issue in not excusable. Dodge / Ram should have to buy the truck back if they can't fix it.
Abs traction control vechicle info screen service ABS system ebs system service have had the vechicl fixed multiple times by dealership fixed temporarily than all the alarms go back on after a short time its been fixed multiple time problem always returns
ABS module has been replaced twice on this truck. The latest was two weeks ago. However the problem of service ABS and service electronic braking messages still appear randomly, killing the cruise control and dinging. The dealership who took 2 months to get the ABS module this time stated that the Hydraulic Control Module was now bad and back ordered forever so I will have to live with it, apparently forever by the sound of it. So now I’m cruising around in a 15k lb bucket truck with no sign of getting it repaired in sight without buying another for 150k.
At 95;000 miles abs and traction control lights going on and off on and off, now lights stays on brakes lock up when stopping quickly. Speed control no longer works due to this problem. After a google search I found lots of the same problems with other years and model’s having the Cummins 6.7 diesel motors.The ABS module fails, but you can’t replace the module, you have to replace the whole abs unit which is very costly
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