Ram 5500 adaptive cruise problems

Filed Apr 29, 2026 · Acceleration, Brakes · 90,000 miles · WI

The contact owns a 2018 Ram 5500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control systems' warning lights illuminated. Due to the failure, the cruise control became inoperable. The vehicle was taken to the dealer, and the failure was related to the recall, and confirmed that parts were not yet available. A second dealer, S & L Motors (2298 WI-32, Pulaski, WI 54162); was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

Filed Feb 10, 2025 · Acceleration, Brakes · OK

My ABS pump went out, causing my stability control to not function and cruise control to not function. Cruise control would randomly deactivate, causing a momentary loss of control and ABS function. Dash light illuminated with codes relating to ABS pump and traction control. ABS pump was replaced (part no. 68195569AB) and problem was fixed, but FCA will not reimburse me since I did the work myself.

Filed Nov 2, 2024 · Transmission · ID

Dealership confirmed K1 and K2 snap ring failure on a 22 Dodge Ram under warranty with 15933 miles. Transmission was manufactured in August of the truck build. On [XXX] while driving my 22 Ram 5500 the truck lost all forward gears while coming down the mountain with a loaded truck camper and pulling a trailer with an ATV. Truck was below GVWR. This truck had 15933 miles and 24 months old. All servicing intervals were met and serviced at a certified Dodge dealership. The truck was traveling at 25 MPH down hill in steep terrain on a dirt road. The exhaust brake and tow haul mode was selected and operational. The vehicle shuddered and made a thump and had an associated check engine light with an Adaptive Cruise Control caution indication. The vehicle started to rapidly speed up downhill and I gently applied the brakes to regain control. I coasted approximately 2 miles to find a safe pull off point in the mountains with no forward gears. After the vehicle was safely stopped I was able to confirm the malfunction with no forward gears and reverse only. I was fortunate to be able to flag a ride after hiking out to the [XXX] to get my wife and I out of the National Forest and get cellular service. The nearest service provider was the Ram dealership in Lewiston Idaho. I made arrangements and the Truck was delivered the next day by a semi tow vehicle. We incurred a two night stay at the Hampton Inn to get repairs lined up and arrange travel home. After multiple conversations with the dealership and a trip down there to discuss the issue with the dealership they finally diagnosed and fixed the problem after 33 days sitting on the lot. The truck was delivered back to me on 9 October. The diagnosis of the K1 and K2 snap ring poses a serious safety issue for owners and operators of this vehicle. This malfunction caused some significant financial burden as well due to the truck being inoperative and away 140 miles from home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

Filed Jun 28, 2024 · Brakes · 93,000 miles · LA

The contact owns a 2018 Ram 5500. The contact stated that while driving at various speeds, the ABS and Traction Control Service warning lights illuminated. Additionally, the contact stated that the cruise control failed to operate once the warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a defective ABS module. The contact was informed that the ABS module needed to be replaced. The mechanic called an unstated dealer and was informed that parts for the repair were unavailable and that there was no ETA on when parts would be available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

Filed May 23, 2024 · Brakes · 11,870 miles · MO

The contact owns a 2018 Ram 5500. The contact stated that on several occasions while driving 60 MPH with the cruise control activated, the ABS warning light and the Traction Control Service message was displayed with an audible pinging sound intermittently. Additionally, after the message and audible ping, the cruise control message was displayed. The vehicle was taken to a dealer where it was diagnosed that the ABS/HCU module needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 11,870. The contact stated the dashboard alarm (ping) alerting the driver of loss of traction control on the dashboard pinged no less than 300 times in the 1168 mile trip.

Filed Feb 5, 2024 · Acceleration, Electrical · MS

The ABS/HCU module has experienced a premature failure which is a huge safety risk as it controls my vehicles' Anti-lock Braking System, Traction Control & Cruise Control systems. Since experiencing this failure, my vehicle has had numerous safety incidents where Braking would lockup, traction with the roadway is lost etc. Please initiate a recall for this issue for these generation of trucks so this safety issue can be addressed.

Filed Apr 18, 2023 · Brakes · GA

ABS system lights flashing, and other alarms show up. Have been told by the dealer the ABS system will not work when lights are flashing, but standard braking will work. This affects the cruise control system and trailer brakes will not work when the system is flashing. Can not use this vehicle to pull my trailer. This is a true safety issue and is causing a loss of revenue. To just tell the public you don't when good parts will be available to fix the issue in not excusable. Dodge / Ram should have to buy the truck back if they can't fix it.

Filed Jan 25, 2023 · Brakes · FL

ABS module has been replaced twice on this truck. The latest was two weeks ago. However the problem of service ABS and service electronic braking messages still appear randomly, killing the cruise control and dinging. The dealership who took 2 months to get the ABS module this time stated that the Hydraulic Control Module was now bad and back ordered forever so I will have to live with it, apparently forever by the sound of it. So now I’m cruising around in a 15k lb bucket truck with no sign of getting it repaired in sight without buying another for 150k.

Filed Feb 23, 2022 · Acceleration, Brakes · ME

ABS and traction control light comes on intermittently when driving. Cruise control does not work and chime and warning lights come on as lights come on.

Filed Oct 17, 2019 · Electrical, Transmission · 72,000 miles · LA

Was driving 65 MPH in cruise control, on the highway, in motion when I felt a vibration for maybe 10 seconds, dash lights came on within a couple seconds of vibration starting, pulled over to the side of the highway, truck would not go into park. Someone had to bring a truck and trailer to come pick up myself and the truck and a wrecker to load truck on trailer. When truck was loaded, you could see that the transfer case looked like it had exploded. The wiring harness had been pulled out. I checked for any issues of this type with similar year and make trucks and found that some 2016 dodge 5500's have a recall for replacement of the transfer case because this can happen. When I called I was told that my VIN is not included in this recall. I think someone should investigate this issue. It seems very odd that same year make and model has this issues but it is only those made between certain dates. How can they be certain? I am now left paying a monthly note on a $45,000 truck that is completely useless. This truck is regularly maintenanced and only has 72,000 miles on it.