Purchased a new 2015 promaster 2500 in 2015 and experience engine problems after 2 years. In 2020 fuel injection and engine cooler fan issues. Each time the light bulbs (headlights) are changed they go out within a few months. I'm scheduled for a few recalls and waiting for the parts to come in for the engine cooler fan and the shift cable. I would never buy a dodge ram truck again.
2015 Ram Promaster 2500: headlights failing or too dim
8 of the 23 complaints about the 2015 Ram Promaster 2500 describe headlights failing or too dim.
- owner complaints
- 8
- of this car's complaints
- 35%
- typical mileage
- 49,935
- recalls
- 0
Is there a fix? 4 service bulletins cover this area of the car. See below
What owners say
After an extended period of time, the headlight assembly becomes destroyed from the constant burning of the vehicle daytime running lights. This issue on this model vehicle requires the assembly to be replaced within 25,000 miles from the last installation.
Buyer beware I never been treated so badly, this dealership is the worst when I went to pick up one of my vans there was 2 of them in the service dept and I was told that I was able to come to pick one up and this time I was so lucky to get a rental and was told that they were taking the rental back when I arrived even though the still had 1 of my other vans and the service manager he said that I could come into pick up one of the vans and told me to bring the rental in so they can transfer the paperwork over to the other van, so when I get there he was gone for the day and had to deal with the cashier because it was 630pm, I was not prepared to return th rental it was full of tools not cleaned or I didn'tget a chance to fill the gas tank so I asked to go fill the gas tank at the gas station that was not even a half a block away you could see from the dealership, they said no we will charge you $5.15 a gallon. I was charged $550 for that rental. They wouldn't let me even look at the van until I paid the $550 and I had to pay the deductible for the van that was still in the service department not finished before they would let me see if all the repairs were done. So I paid and then the van had no headlights so she had salesmen look at it and he hit the headlights and one came on and off the other one was still out so they told me to drive with the brights on 2 new headlight assemblies. Then the van was still leaking coolant. I asked if someone could at least replace the headlight bulbs and they said that not one person here can do that? I said this van is not even safe to drive its dark out what if the headlights go out all together and I get in an accident and hurt someone or myself? They said you can leave it but I cant promise you anything or when they will be able to get to it. They replied the service department will address that when it happens
The engine needs to get replaced. It blew the gaskets. Headlights stopped working. I took it to the dealer and was told it was the bulbs. Bulbs were switched out and they still didn't work. Sometimes I have to turn the truck off then on again in order to get the transmission to properly work.
I have had problems with my brakes sense I got my van, the pads wear fast and leave black dirt all overs the wheels, and nothing gets done about it. The headlights I have had to replace drivers and passengers side at least 4 times each, and they just burnt out again. Now the rear cargo door latch handle just fell apart and its all made of plastic and cost a lot to fix, I look online and there seems to be a recall for it but not for my van, why not? A while back they did a software update for something and my miles per gallon went from 16/19 to 13/16, I asked the service department to change it back or fix my mileage and they said they could not. I am fed up, I want my van fixed at dodge/ram/chrysler cost not mine!!!!
The low beam headlights keep burning out. Numerous times a year.
Tl* the contact owns a 2015 ram promaster 2500. While driving at approximately 55 MPH, the headlights failed to illuminate. The vehicle was taken to several unknown dealers and the contact was advised that he would have to pay out of pocket for the repairs. The vehicle was not repaired. The manufacturer was notified. The VIN and failure mileage were unknown. Updated 08/18/17*lj
Tl* the contact owns a 2015 ram promaster 2500. While driving approximately 70 MPH, the vehicle experienced an electrical failure and the headlights stopped working. The vehicle was not diagnosed or repaired. An unknown dealer was contacted and stated that, since there was no recall on the vehicle, the contact would be financially responsible for the repair. The manufacturer was made aware of the failure and forwarded the call to the federal safety agency. The failure mileage was 315,199. ...updated 11/21/17 *bf
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2015 Ram Promaster 2500 headlights
Is headlights failing or too dim a common problem on the 2015 Ram Promaster 2500?
8 of 23 owner complaints about the 2015 Ram Promaster 2500 (35%) mention headlights failing or too dim.
Is there a recall or service bulletin for this on the 2015 Ram Promaster 2500?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
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