Tl* the contact owns a 2014 ram promaster. The contact received notification of the federal safety agency campaign numbers: 14v294000 (air bags, electrical system, exterior lighting), 14v533000 (seats), 14v633000 (tires), 14v032000 (vehicle speed control), and 14v034000 (service brakes hydraulic). The parts needed to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts needed for the repairs. The contact had not experienced a failure. Ma 10/15/2015
2014 Ram Promaster brakes complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
This van is a diesel van with and automatic manual transmission and has no park for the transmission so the only parking system is the hand brake. You cannot shut of the van and put it in gear to stop it as it will still roll, this is important to understand that the only way to keep this vehicle from rolling is the hand brake. When the temperature outside first dropped below 30 degrees the parking brake when set will not release. This is not all because now the parking brake will lock up when you try to back up even when not engaged and will not keep the van from rolling even on a minor slope. Now the brake does not work at all even when the weather is warm and it has been in the shop 3 times and they cant fix it. This in itself is dangerous but I believe that it is a major issue that this vehicle has no way to stop it from rolling when the parking brake fails unlike a typical manual transmission where you can at least shut off the engine and put the transmission in gear to keep it from rolling. I do not understand how this can get by government safety standards!!!!!
I have been experiencing loud squeaky and sometimes grinding brakes since 800 miles the vehicle now has 10,000 miles and chrysler has still not come up with a repair. They know they have a bad product and claim the engineers are working on designing a new brake pad. They opened a star case and the dealer refuses to document it anymore.
I took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must be performed asap!! I am now told I have to drive 2 hours 15 minutes one way to get service for my vehicle. That is impossible for me as I am elderly and cannot drive that far. It is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. Eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.
In less then 30 days mine has failed 21 times dealers say nothing wrong/normal to all problems most this happened before 1500 miles on it. Now has 2300 miles on it. 2500 159" high roof 1) 2 no starts. Jumped and started. 2nd time immediately turned off and unhooked jump. It restarted. 2) heated mirrors don't heat 3) backup camera doesn't always come on until going forward 4) backup camera was stuck on for 2 days 5) seat belt warning chimed for 1 and 1/2 days 6) wiper blade broke 7) slider door is too hard 8) quit going forward from a stop light after 2 miles on road. Started forward after a few seconds. I did nothing like it was in neutral 9) brakes squeal so loud it's ridiculous. Now have a growl sound and pulls to left 10)mode button doesn't do what manual says it will 11) missing cargo net from convenience package 12) delivered with rock chips in windshield and hood 12) can't program keys through radio like manual says 13) key fobs would not open all doors with one button but now does with me doing nothing 14) sometimes dings at me key is in ignition when the are not 16) clunks over bumps 17) now after 2300 miles transmission down shifts going down hill( same hill I drive everyday) and engine revs to 3300-3500 RPM when coasting 18) keys stick in ignition 19) central power lock button only works with keys in ignition and turned on 20) water gets behind back doors at lower hinge corner and freezes on and behind door seal. Have to bang and scrape off to close doors 21) squeak in back suspension 22) radio blacked out for 1/2 day. Used screen button but did nothing. Is this really a 5.0 radio?
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