Promaster 3500 cut away winnebago trend rv cruise control activation causes multi warning lights on instrument cluster. Warnings for throttle control, battery/charge system, def level ? (not diesel gasoline unit), transmission shifts erratic and not enguage into 6th / od gears. Factory support unable to resolve just swapping parts requires vehicle to sit at dealer for 30days just to order replacement cluster. Slow and un-coordinated support from chrysler, this is the 3rd time repairs have had to be escalated to promaster hotline
2014 Ram Promaster electrical complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Ever since we brought this vehicle roughly a year ago, it was sent back for service 8 times with no significant improvement. There are potentially fatal issues including: the air bag lights are always on, turn signals function on and off periodically, the plate lights don't work even upon bulb replacement, electrical failure which LED to a bulb melting (see photo attached) . These issues pose serious and potentially fatal risks to our drivers and to the public. The dealers have failed to permanently rectify these issues.
Tl* the contact owns a 2014 ram promaster. The contact received notification of the federal safety agency campaign numbers: 14v294000 (air bags, electrical system, exterior lighting), 14v533000 (seats), 14v633000 (tires), 14v032000 (vehicle speed control), and 14v034000 (service brakes hydraulic). The parts needed to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts needed for the repairs. The contact had not experienced a failure. Ma 10/15/2015
Tl* the contact owns a 2014 ram promaster cargo van. The contact stated that the recall notice for the federal safety agency campaign number: 14v294000(electrical system) was received in august of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Tl* the contact owns a 2014 ram promaster. The contact stated that the doors failed to lock with the remote key fob. The vehicle was taken to the dealer for diagnostic testing, who replaced the occupant restraint control module, however, the new orc was unable to be programmed. The vehicle was not repaired. The contact stated that the VIN was included in the federal safety agency recall campaign 14v294000(air bags , electrical system , exterior lighting).the manufacturer was not notified of the failure. The approximate failure mileage was 1,000. Updated 10/29/14*cn updated 04/23/2015
I purchased the promaster on 7/17, on 7/20 the "rear door open" message showed up on the dash. I took it to the dealer and left it there. As of today 7/29 it is still not fixed. According to the service manager at safford dodge in warrenton, va, the "bcm", basic control module is the problem. Dodge has sent two regional technicians to try to solve the issue which is software related. After the "rear door open" message was fixed an "ABS" message appeared on the dash. That was resolved (so they say) and now the bcm does not recognize the middle seat of the dual passenger seat configuration. They have tried multiple times to reprogram the bcm but it is not working.
I took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must be performed asap!! I am now told I have to drive 2 hours 15 minutes one way to get service for my vehicle. That is impossible for me as I am elderly and cannot drive that far. It is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. Eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.
As soon as I turned on the cruise control switch every warning light on the dash - ABS, seatbelts, battery, epc, and others all lit up as well as the cruise control on light. I took the vehicle in to a dealer in grand rapids, mi k&m northfield dodge and they are unable to obtain a part. How will I know if the airbag, seatbelt and ABS system is working properly or if it is a false alarm? Chrysler corporation has promised me answers - and a part but as of this writing I have neither. I hesitate to drive it for fear these items may not be working and the warning lights are true.
In less then 30 days mine has failed 21 times dealers say nothing wrong/normal to all problems most this happened before 1500 miles on it. Now has 2300 miles on it. 2500 159" high roof 1) 2 no starts. Jumped and started. 2nd time immediately turned off and unhooked jump. It restarted. 2) heated mirrors don't heat 3) backup camera doesn't always come on until going forward 4) backup camera was stuck on for 2 days 5) seat belt warning chimed for 1 and 1/2 days 6) wiper blade broke 7) slider door is too hard 8) quit going forward from a stop light after 2 miles on road. Started forward after a few seconds. I did nothing like it was in neutral 9) brakes squeal so loud it's ridiculous. Now have a growl sound and pulls to left 10)mode button doesn't do what manual says it will 11) missing cargo net from convenience package 12) delivered with rock chips in windshield and hood 12) can't program keys through radio like manual says 13) key fobs would not open all doors with one button but now does with me doing nothing 14) sometimes dings at me key is in ignition when the are not 16) clunks over bumps 17) now after 2300 miles transmission down shifts going down hill( same hill I drive everyday) and engine revs to 3300-3500 RPM when coasting 18) keys stick in ignition 19) central power lock button only works with keys in ignition and turned on 20) water gets behind back doors at lower hinge corner and freezes on and behind door seal. Have to bang and scrape off to close doors 21) squeak in back suspension 22) radio blacked out for 1/2 day. Used screen button but did nothing. Is this really a 5.0 radio?
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