The car was stopped in the light, the radiator fan came on, it made a sound and then there was a burning smell. The car overheated and I stopped it to cool down. The radiator fan stopped and the car overheated. I took it to the dealership for review and was told to change the fan and fuses. Checking the recalls I found the federal safety agency 19v‑818, which matches the specifications of my car and the problem with the engine cooling fan. I await your prompt response to be able to solve my problem with the car.
2015 Ram Promaster engine complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
While driving this van the engine fan started making a terrible noise. We took it to a mechanic who diagnosed it as a bad fan and noted that there was a new recall for this failure. We took it to the dodge dealer and were told it was not covered under the recall. We had them fix it and contacted chrysler warranty for help. They denied the claim. We have 2 of these identical vehicles and received a recall notice for the other vehicle, VIN# [xxx]. They told us that the vehicles were mad at different plants so it was not covered. How can one be covered and the other not when the parts are identical. It makes no sense. This obviously could have been a very bad situation if not caught in time. We would greatly appreciate any help you could give on the problem. I have uploaded documentation for your review. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My exact vehicle ram promaster i4 3l turbo diesel with factory air is on a safety recall for bad coolant fan, but chrysler is saying that my VIN does not qualify. The chrysler dealer tells me I need to replace my cooling fan because it is shorting and blowing the fuse and possibly affecting the relay also. This fan code is also putting the van in limp mode and not allowing the diesel particulate filter to be regenerated. Here is the link for recall that I found please help or at least let me know what recourse I have - it's pretty obvious this fan has issues and 2015 was one of the 1st. - the whole engine and emissions is tied together by the computer and sensors so 1 thing affects many thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The rocker arms were bad which caused the intake and exhaust camshaft to wear out and had to be replaced. And had to replace the rocker arms on all cylinders.
My 2015 promaster 2500 got a p0481 code for a faulty radiator fan. This is consistent with known defects in other makes and models in fca (fiat chrystler automotive). Most notable is jeep renegade fans (p/n: 623740)
Tl* the contact owns a 2015 ram promaster. The contact stated that an abnormal noise emitted from the rear driver side brakes. The contact also observed that the transmission and glow plugs failed. The contact mentioned that after the accelerator pedal was depressed from a stop, the vehicle aggressively lunged forward and an abnormal noise sound was heard. The vehicle was taken to the dealer on six occasions however, the diagnosis was unknown and the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23.
2015 ram promaster city currently has 715 miles on the odometer. We have owned this vehicle for 3 months, and purchased it new. The problem I'm about to describe has occurred on four (4) separate occasions in the last 3 months. While vehicle is in motion, (has occurred between 25 MPH and 75 MPH) the transmission clunks loudly, and is met with a sudden loss of engine power. Each occurrence forced us to pull vehicle to side of road, (3 occurrences on city streets, 1 occurrence on freeway) turn the engine/ignition off, and start engine again. Once engine was restarted, vehicle allowed us to drive in what the dealer has dubbed "limp-in mode" where vehicle allows itself to be driven at 25-30mph, and will not shift gears. Each trip to the dealer revealed different odm service codes. Each time dealer returns vehicle to us, claiming they have fixed the issue, the issue inevitably occurs again. Dealer has claimed to have repaired 3 different modules, none of which have solved the problem. Still awaiting repair for this fourth occurrence.
Tl* the contact owns a 2015 ram promaster. While driving various speeds, the engine stalled without warning. The vehicle was able to restart. The failure recurred twice. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 15v799000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.
Tl* the contact owns a 2015 ram promaster. While driving at 75 MPH, the front passenger's knee inadvertently hit the gear shift lever into manual mode. As a result, the engine revved and the rpms increased. The contact had to steer the vehicle in excess to prevent the vehicle from veering. The contact was unsure which warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 4,000.
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