2015 Ram Promaster: engine stalls while driving

Filed Dec 28, 2020 · Electrical, Engine · CO

Contacted dealer brandon dodge on broadway and was informed they don't have the part and were unable to get the part and to contact them at a later date. ----- the federal safety agency recall number: opens new window takes away from VIN lookup section>19v-818recall date: november 15, 2019 manufacturer recall number: vb2 summary: a cooling fan stall / seizure event could lead to electrical overloading of the fan motor potentially resulting in the thermal degradation of the brush housing, which may lead to a vehicle fire. Safety risk: a vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage. Remedy: replace the engine cooling fan module.

Filed Dec 10, 2019 · Transmission · 106,000 miles · NC

Tl* the contact owns a 2015 ram promaster. While driving 55 MPH, the vehicle felt as if it were going into limp mode and the instrument panel indicated to shift into neutral. The contact shifted into neutral and was able to drive. The vehicle stalled and was pushed over to the side of the road. The vehicle was powered off and restarted, but could not drive. The vehicle was towed to mount airy chrysler dodge jeep ram fiat (538 n andy griffith pkwy, mt airy, nc 27030, (336) 789-8105) where it was diagnosed that the vehicle had a stored code and was ok to drive. The vehicle was not repaired and the failure recurred. The vehicle was towed to stetler dodge chrysler jeep ram (1405 roosevelt ave, york, pa 17404, (717) 764-888), but was not diagnosed or repaired. The vehicle was later towed to kernersville chrysler dodge jeep ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) where it was diagnosed that the transmission and the controller shifter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 71473918. The failure mileage was approximately 106,000. *dt

Filed Mar 19, 2019 · Acceleration · FL

We own a 2015 ram promasters. While driving on the freeway at various speeds. Tech experienced a sudden loss of power. On the dash appeared a yellow check engine light and a red symbol ( ! ). A message read "service required - transmission service". As the tech attempted to exit the freeway, afraid that the van might stall with incoming traffic. He made a safe exit off the freeway. Pulled over, turned off ignition and was able to restart the car in hopes that the trouble would clear. The red symbol ( ! ) disappeared and power was restored. Was able to drive back to company

Filed Oct 25, 2018 · Body · 2,475 miles · CA

Water enters the engine compartment. The cowling below the windshield is a 2-piece unit with a "joint" in the middle, where water enters and forms on top of the engine and electrical components, which could cause the engine to stop. There is also a leak on the driver's side and flows on top of the fuse box and electrics. There is also a leak on the passenger side where water enters from the hood vent and goes onto the air intake and then can go into the engine. Many owners have contacted their dealers and nothing has been done to correct this problem. I have been trying since 2015. Several owners have had their alternators quit because of water and the engine has died while driving. For further information go to www.promasterforum.com under general discussion and do a search for water in engine compartment. Google also provides information. This is happening in europe a well and they have solved it with a drip pan, and/or other means of sealing the area. I also have a video of the leaking when it rains, but can't upload it. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).updated 11/30/18*jb *cc

Filed Jan 22, 2016 · Electrical, Engine · 11,000 miles · WA

Tl* the contact owns a 2015 ram promaster. While driving various speeds, the engine stalled without warning. The vehicle was able to restart. The failure recurred twice. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 15v799000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.