Solar panel on RV roof detached and was hanging by connector only when flagged by other motorist.
2021 Ram Promaster electrical complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
The driver was driving uphill when his RAM ProMaster suddenly lost power and rolled back down the hill, hitting a tree and stopping. During this time, the driver had absolutely no control over the vehicle, and the brakes didn’t work at all. The driver attempted to steer the vehicle, pumped the brakes, turned the key, and pulled the emergency brake, but nothing worked. Internal and external cameras captured the entire event. Will provide video upon request, cannot upload.
When we started the engine, the awning deployed and almost injured one of us. We have already supposedly had this problem repaired due to a recall. Obviously it is still a danger to ourselves and others.
The contact owns a 2022 Jayco Entegra hauled by a 2021 Ram Promaster 3500. The contact initially heard an alarm sound coming from inside the RV. Upon opening the RV door, heavy, white smoke filled the entire RV. The fire department was called to the scene where they discovered the source of the smoke coming from the RV's battery; however, no flames were seen. The fire department was able to extract the battery from the RV and let the battery air out in an open field until the smoke dissipated. A fire report was filed and no injuries were reported. The manufacturer was notified of the failure. The contact later received a recall notice for the federal safety agency Campaign Number: 24V160000 (Electrical System) which was linked to the failure. The vehicle remained in the owner's possession where it had yet to be diagnosed or repaired. The failure mileage was 10,589.
blind spot alert disables itself. had vehicle back to dodge dealer three times . dealer resets but blind spot disables itself ,sometime it is ok for days sometimes only hours very random.very dangerous, and unreliable almost had accident .
The Blind Spot Monitor turns itself off spontaneously. Complained to dealer for 18 months but they were unable to replicate. I finally realized I could lock in the "fault" if the headlights were left ON. Mechanic was able to determine the vehicle thought there was a trailer attached which disconnects the monitor intentionally. Cause could not be determined but a lighting module was replaced as it was their best guess. It has not reoccurred since and may have been resolved but I am reporting this as many owners of '21 Promasters have reported the same issue on a model specific forum.
Blind Spot Warning disables many times over an hour. Most obvious seemed to be related to braking.
The blind spot detection system randomly turns itself off. The problem is the van is quite large with lots of blind spots, and you think the system is working because you have it turned on and it turns off by itself. Chrystler is not concerned with the problem, nor do they have a fix for it. This a safety concern that needs an immediate fix. The potential for loss of life is extremely high with this defect.
August 6, 2021 the federal safety agency Safety Issue ID: 21V3960000 As a first-time purchaser of an RV, what I had hoped would be an answer to some of my life’s difficulties has turned out to be a nightmare. I walked into nothing less than a predatory vehicle purchasing experience with General RV in Ashland VA and the worst customer care experience ever from Thor Motor Coach, based in Elkhart, IN. Currently, I am stuck with a brand new 2022 Thor Scope Class B RV that has been sitting in my driveway since the day I purchased it on June 29th, 2021. Between July 1st and July 7th 2021, I have spoken with Thor Motor Coach customer care many times. On July 15th, I wrote a letter to Thor and delivered it by email per a rep's suggestion. 1.There’s a Safety Recall on Thor Motor Coach Scope 18M I learned through the Thor Motor Coach owner’s blog that there is a safety recall on some of the Thor Scope 2022 vehicles. The article dated June 5th 2021 https://www.rvtravel.com states that letters would go out to owners about the safety recall by July 26th 2021. I contacted Thor Motor Coach and spoke to a customer care rep, who verified on July 12, 2021, that there is a safety recall on the VIN associated with the vehicle I purchased, specifically that the Flex 190 solar panel junction box may overheat due to an electrical short and cause a fire and potential injury. Thor Motor Coach customer care recommended that I not drive the vehicle due to the safety recall, so in addition to the low clearance generator/batteries, and bottoming out issue that I've reported to the federal safety agency, the vehicle is not in safe driving condition and therefore remains in my driveway. To date, I have not received any written notification about the problem nor potential unsafe condition of the vehicle although the federal safety agency has posted notices under the Safety Issue ID number 21V3960000, but not the VIN.
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