Check a VIN

2000-2002 Cadillac Escalade, Chevrolet Tahoe and others recall: head restraint

General Motors Corp. reported this safety recall on September 17, 2002. It covers about 558,904 vehicles.

vehicles affected
558,904
reported
Sep 17, 2002
owners notified
Nov 8, 2002
related complaints
59

Seats: front assembly: head restraint

What is wrong
On certain sport utility vehicles equipped with rearward folding head restraints on the second row seats, two potential pinch points exist on each of the folding head restraints when the restraints are folded rearward as the seatback is folded down.
Risk
If a person were to insert their finger(s) into the pinch point when the head restraint folds, it could trap and pinch the finger(s) causing injury.
Remedy
Dealers will install protective covers over the pinch points. Owner notification began november 8, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020, gmc at 1‑800‑462‑8782, or cadillac at 1‑800‑458‑8006.

Recall number 02V253000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 59 complaints about seats problems.

2002 Cadillac Escalade2000 Chevrolet Tahoe2001 Chevrolet Tahoe2002 Chevrolet Tahoe2000 GMC Denali2001 GMC Denali2002 GMC Denali2000 GMC Yukon2001 GMC Yukon2002 GMC Yukon

Questions about recall 02V253000

Is there a recall on the 2000-2002 Cadillac Escalade, Chevrolet Tahoe and others head restraint?

Yes. Recall 02V253000, reported on September 17, 2002, covers about 558,904 vehicles.

What is the fix for recall 02V253000?

Dealers will install protective covers over the pinch points. Owner notification began november 8, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020, gmc at 1‑800‑462‑8782, or cadillac at 1‑800‑458‑8006.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Cadillac Escalade?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history