2001-2002 Neoplan AN435L and Neoplan AN440L recall: diesel

Neoplan USA Corp. reported this safety recall on July 22, 2003. It covers about 32 vehicles.

vehicles affected: 32
reported: Jul 22, 2003
related complaints: 1

Engine and engine cooling: engine: diesel

What is wrong: On certain transit buses equipped with cummins westport b gas plus or c gas plus 6 cylinder engines, the electronic control module calibration may not correctly detect a throttle plate actuator failure that could result in an uncommanded open throttle condition.
Risk: If this event occurs, the vehicle operator will not have control of the engine speed which could possibly result in a vehicle crash.
Remedy: Dealers will replace the electronic control module calibration free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins customer assistance center at 1‑800‑343‑7357 or neoplan at 1‑719‑336‑3256.

Recall number 03V261000

Affected vehicles

Neoplan AN435L 2001 2001
Neoplan AN440L 2002 2002

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about engine problems.

2001 Neoplan AN435L 2002 Neoplan AN440L

Questions about recall 03V261000

Is there a recall on the 2001-2002 Neoplan AN435L and Neoplan AN440L diesel?

Yes. Recall 03V261000, reported on July 22, 2003, covers about 32 vehicles.

What is the fix for recall 03V261000?

Dealers will replace the electronic control module calibration free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins customer assistance center at 1‑800‑343‑7357 or neoplan at 1‑719‑336‑3256.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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