2000-2002 Coachmen Aurora, Coachmen Captiva and others recall: recreational vehicle/trailer

Coachmen Rv Company, LLC reported this safety recall on October 14, 2003. It covers about 19,110 vehicles.

vehicles affected: 19,110
reported: Oct 14, 2003

Equipment: recreational vehicle/trailer

What is wrong: On certain motor homes, travel trailers, and fifth wheel trailers equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
Risk: An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
Remedy: Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or coachmen at 1‑219‑825‑5821.

Recall number 03V373000

Affected vehicles

Coachmen Aurora 2000-2002 2000 2001 2002
Coachmen Captiva 2000-2002 2000 2001 2002
Coachmen Cascade 2000-2002 2000 2001 2002
Coachmen Catalina 2000-2002 2000 2001 2002
Coachmen Chaparral 2000-2002 2000 2001 2002
Coachmen Freedom 2000-2002 2000 2001 2002
Coachmen Futura 2000-2002 2000 2001 2002
Coachmen Leprechaun 2000-2002 2000 2001 2002
Coachmen Lite 2000-2002 2000 2001 2002
Coachmen LTS 2000-2002 2000 2001 2002
Coachmen Mirada 2000-2002 2000 2001 2002
Coachmen Oasis 2000-2002 2000 2001 2002
Coachmen Pathfinder 2000-2002 2000 2001 2002
Coachmen Prospera 2000-2002 2000 2001 2002
Coachmen Ranger 2000-2002 2000 2001 2002
Coachmen Rendezvous 2000-2002 2000 2001 2002
Coachmen Santara 2000-2002 2000 2001 2002
Coachmen Somerset 2000-2002 2000 2001 2002
Coachmen Spirit of America 2000-2002 2000 2001 2002
Coachmen Ultra Lite 2000-2002 2000 2001 2002
Shasta Cadet 2000-2002 2000 2001 2002
Shasta Cheyenne 2000-2002 2000 2001 2002
Shasta Flite 2000-2002 2000 2001 2002
Shasta Freeport 2000-2002 2000 2001 2002
Shasta Phoenix 2000-2002 2000 2001 2002
Shasta Rebel 2000-2002 2000 2001 2002
Shasta Revere 2000-2002 2000 2001 2002
Shasta SE 2000-2002 2000 2001 2002
Shasta Sprite 2000-2002 2000 2001 2002
Shasta Travelmaster 2000-2002 2000 2001 2002
Shasta Ultra Flite 2000-2002 2000 2001 2002
Shasta Wings 2000-2002 2000 2001 2002

Questions about recall 03V373000

Is there a recall on the 2000-2002 Coachmen Aurora, Coachmen Captiva and others recreational vehicle/trailer?

Yes. Recall 03V373000, reported on October 14, 2003, covers about 19,110 vehicles.

What is the fix for recall 03V373000?

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or coachmen at 1‑219‑825‑5821.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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