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2000-2002 Thor California Jazz, Thor California Mirage and others recall: recreational vehicle/trailer

Thor California, Inc. reported this safety recall on November 4, 2003. It covers about 14,522 vehicles.

vehicles affected
14,522
reported
Nov 4, 2003

Equipment: recreational vehicle/trailer

What is wrong
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
Risk
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
Remedy
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or thor california at 1‑909‑697‑4190.

Recall number 03V448000

Affected vehicles

Questions about recall 03V448000

Is there a recall on the 2000-2002 Thor California Jazz, Thor California Mirage and others recreational vehicle/trailer?

Yes. Recall 03V448000, reported on November 4, 2003, covers about 14,522 vehicles.

What is the fix for recall 03V448000?

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or thor california at 1‑909‑697‑4190.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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