2001-2004 General Coach Citation and General Coach Citation Supreme recall: recreational vehicle/trailer
General Coach - Oliver reported this safety recall on November 12, 2003. It covers about 371 vehicles.
- vehicles affected
- 371
- reported
- Nov 12, 2003
Equipment: recreational vehicle/trailer
- What is wrong
- On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
- Risk
- An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
- Remedy
- Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or general coach, oliver at 1‑250‑498‑3471.
Recall number 03V450000
Affected vehicles
- General Coach Citation 2001-2004 2001200220032004
- General Coach Citation Supreme 2001-2004 2001200220032004
Questions about recall 03V450000
Is there a recall on the 2001-2004 General Coach Citation and General Coach Citation Supreme recreational vehicle/trailer?
Yes. Recall 03V450000, reported on November 12, 2003, covers about 371 vehicles.
What is the fix for recall 03V450000?
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or general coach, oliver at 1‑250‑498‑3471.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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