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2006-2009 Orion Vii recall: glass, side/rear

Daimler Buses North America, Inc. reported this safety recall on August 7, 2009. It covers about 824 vehicles.

vehicles affected
824
reported
Aug 7, 2009
owners notified
Oct 21, 2009

Visibility: glass, side/rear

What is wrong
Daimler bus north america is recalling certain model year 2006 through 2009 orion vii transit buses manufactured from december 2007 through july 2009. The passenger windows have a tip-in transom window which is attached by screws. These screws may loosen and the window may dislodge and fall into the bus.
Risk
A collapsing window could injure passengers.
Remedy
An interim notice was sent to owners on october 21, 2009 instructing them to check that the screws are properly tightened and to inspect them periodically. A permanent repair is now available and owners will be provided instructions to repair the buses free of charge. An owner notification advising owners about the permanent free remedy will be mailed on or about august 27, 2010. Owners may contact daimler buses north america at 1‑800‑716‑7466.

Recall number 09V318000

Affected vehicles

Questions about recall 09V318000

Is there a recall on the 2006-2009 Orion Vii glass, side/rear?

Yes. Recall 09V318000, reported on August 7, 2009, covers about 824 vehicles.

What is the fix for recall 09V318000?

An interim notice was sent to owners on october 21, 2009 instructing them to check that the screws are properly tightened and to inspect them periodically. A permanent repair is now available and owners will be provided instructions to repair the buses free of charge. An owner notification advising owners about the permanent free remedy will be mailed on or about august 27, 2010. Owners may contact daimler buses north america at 1‑800‑716‑7466.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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