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2009 Diamond Coach Vip recall: equipment adaptive/mobility

Diamond Coach Corporation reported this safety recall on March 17, 2010. It covers about 3 vehicles.

vehicles affected
3
reported
Mar 17, 2010
owners notified
Mar 15, 2010

Equipment adaptive/mobility

What is wrong
Diamond coach has notified the federal safety agency about a defect in certain model year 2009 vip model coaches manufactured between may 1 and december 1, 2009, equipped with certain ricon s series and k series l-model wheelchair lifts, due to a problem in the software that controls the lift's "up" function. If the "up" switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping. The continued upward travel may overrun the floor level cut off point.
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Diamond coach will notify owners and the repairs will be performed by authorized ricon dealers free of charge. Currently ricon is developing a software solution and is not available. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on march 15, 2010. Owners may contact ricon at 1‑818‑267‑3000 or diamond coach at 1‑800‑442‑4645.

Recall number 10V106000

Affected vehicles

Questions about recall 10V106000

Is there a recall on the 2009 Diamond Coach Vip equipment adaptive/mobility?

Yes. Recall 10V106000, reported on March 17, 2010, covers about 3 vehicles.

What is the fix for recall 10V106000?

Diamond coach will notify owners and the repairs will be performed by authorized ricon dealers free of charge. Currently ricon is developing a software solution and is not available. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on march 15, 2010. Owners may contact ricon at 1‑818‑267‑3000 or diamond coach at 1‑800‑442‑4645.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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