1999-2011 Mci E4500 and Mci J4500 recall: motor

Motor Coach Industries, Inc reported this safety recall on April 6, 2010. It covers about 1,261 vehicles.

vehicles affected: 1,261
reported: Apr 6, 2010
owners notified: Jul 31, 2010

Visibility: windshield wiper/washer: motor

What is wrong: Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. The windshield wiper motor may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.
Risk: If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.
Remedy: Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. This service will be performed free of charge. The safety recall is expected to begin during july 2010. Owners may contact mci customer service at 1‑800‑241‑2947.

Recall number 10V135000

Affected vehicles

Mci E4500 1999-2001, 2007-2011 1999 2000 2001 2007 2008 2009 2010 2011
Mci J4500 2001, 2003, 2006-2011 2001 2003 2006 2007 2008 2009 2010 2011

Questions about recall 10V135000

Is there a recall on the 1999-2011 Mci E4500 and Mci J4500 motor?

Yes. Recall 10V135000, reported on April 6, 2010, covers about 1,261 vehicles.

What is the fix for recall 10V135000?

Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. This service will be performed free of charge. The safety recall is expected to begin during july 2010. Owners may contact mci customer service at 1‑800‑241‑2947.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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