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2007-2010 Glaval Apollo, Glaval Concorde II and others recall: equipment adaptive/mobility

Glaval Bus Division reported this safety recall on April 12, 2010. It covers about 132 vehicles.

vehicles affected
132
reported
Apr 12, 2010
owners notified
Apr 26, 2010

Equipment adaptive/mobility

What is wrong
Glaval bus is recalling certain model year 2007 through 2010 transit buses manufactured between october 2007 through december 2009, equipped with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" switch be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Glaval bus will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on april 26, 2010. Owners may contact ricon at 1‑818‑267‑3000 or glaval bus at 1‑800‑322‑2884.

Recall number 10V144000

Affected vehicles

Questions about recall 10V144000

Is there a recall on the 2007-2010 Glaval Apollo, Glaval Concorde II and others equipment adaptive/mobility?

Yes. Recall 10V144000, reported on April 12, 2010, covers about 132 vehicles.

What is the fix for recall 10V144000?

Glaval bus will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on april 26, 2010. Owners may contact ricon at 1‑818‑267‑3000 or glaval bus at 1‑800‑322‑2884.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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