2008-2009 Chevrolet 2500, Ford E-150 and others recall: equipment adaptive/mobility

Mobility Works reported this safety recall on May 10, 2010. It covers about 74 vehicles.

vehicles affected: 74
reported: May 10, 2010
owners notified: Aug 20, 2010

Equipment adaptive/mobility

What is wrong: Mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis and chevrolet 2500 chassis after november 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
Risk: When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy: Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on august 20, 2010. Owners may contact ricon at 1‑818‑267‑3000 or mobility works at 1‑800‑769‑8267.

Recall number 10V207000

Affected vehicles

Questions about recall 10V207000

Is there a recall on the 2008-2009 Chevrolet 2500, Ford E-150 and others equipment adaptive/mobility?

Yes. Recall 10V207000, reported on May 10, 2010, covers about 74 vehicles.

What is the fix for recall 10V207000?

Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on august 20, 2010. Owners may contact ricon at 1‑818‑267‑3000 or mobility works at 1‑800‑769‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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