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2007-2009 Starcraft Allstar recall: equipment adaptive/mobility

Starcraft Bus reported this safety recall on June 21, 2010. It covers about 1,020 vehicles.

vehicles affected
1,020
reported
Jun 21, 2010
owners notified
Nov 12, 2010

Equipment adaptive/mobility

What is wrong
Starcraft is recalling certain model year 2007 through 2009 allstar shuttle buses manufactured from october 2007 through december 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
Risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Starcraft will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on november 12, 2010. Owners may contact ricon at 1‑818‑267‑3000 or starcraft at 1‑800‑348‑7440.

Recall number 10V279000

Affected vehicles

Questions about recall 10V279000

Is there a recall on the 2007-2009 Starcraft Allstar equipment adaptive/mobility?

Yes. Recall 10V279000, reported on June 21, 2010, covers about 1,020 vehicles.

What is the fix for recall 10V279000?

Starcraft will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on november 12, 2010. Owners may contact ricon at 1‑818‑267‑3000 or starcraft at 1‑800‑348‑7440.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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