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2009-2011 Highland Ridge Fw Open Range, Open Range Open Range and others recall: recreational vehicle/trailer

Open Range R.v. Company reported this safety recall on October 25, 2010. It covers about 264 vehicles.

vehicles affected
264
reported
Oct 25, 2010
owners notified
Mar 2, 2011

Equipment: recreational vehicle/trailer

What is wrong
Open range is recalling certain model year 2009-2011 open range, residential and rolling thunder recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Risk
An insufficient response time can result in power not being shut-off in sufficient time to prevent a fire, which has the potential to ignite resulting in personal injury and/or vehicle and property damage.
Remedy
Open range is working with norcold to get the units repaired free of charge. Please see norcold's defect report 10e-049. The safety recall began on march 2, 2011. Owners may contact norcold at 1‑800‑767‑9101.

Recall number 10V524000

Affected vehicles

Questions about recall 10V524000

Is there a recall on the 2009-2011 Highland Ridge Fw Open Range, Open Range Open Range and others recreational vehicle/trailer?

Yes. Recall 10V524000, reported on October 25, 2010, covers about 264 vehicles.

What is the fix for recall 10V524000?

Open range is working with norcold to get the units repaired free of charge. Please see norcold's defect report 10e-049. The safety recall began on march 2, 2011. Owners may contact norcold at 1‑800‑767‑9101.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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