2010-2011 Keystone Cougar, Keystone Laredo and others recall: trailer hitches

Keystone Rv Company reported this safety recall on January 4, 2011. It covers about 1,086 vehicles.

vehicles affected: 1,086
reported: Jan 4, 2011
owners notified: Jan 24, 2011

Trailer hitches

What is wrong: Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.
Risk: If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.
Remedy: Owners are asked to inspect the hitch coupler for the correct stamping. If the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. The safety recall began on january 24, 2011. Owners may contact keystone customer service at 1‑866‑425‑4369.

Recall number 11V002000

Affected vehicles

Questions about recall 11V002000

Is there a recall on the 2010-2011 Keystone Cougar, Keystone Laredo and others trailer hitches?

Yes. Recall 11V002000, reported on January 4, 2011, covers about 1,086 vehicles.

What is the fix for recall 11V002000?

Owners are asked to inspect the hitch coupler for the correct stamping. If the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. The safety recall began on january 24, 2011. Owners may contact keystone customer service at 1‑866‑425‑4369.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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