2007-2011 Kenworth C500, Kenworth T2000 and others recall: engine and engine cooling

Paccar Incorporated reported this safety recall on March 24, 2011. It covers about 5,831 vehicles.

vehicles affected: 5,831
reported: Mar 24, 2011
owners notified: Aug 4, 2011
related complaints: 6

Engine and engine cooling

What is wrong: Paccar is recalling certain model year 2007-2011 kenworth c500, t2000, t600, and t660, as well as model year 2009-2011 peterbilt 387 and 388 trucks equipped with caterpillar c15 engine and manufactured from may 11, 2006, through september 17, 2010. Degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines.
Risk: This could result in a fire.
Remedy: Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. This service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. Owners may contact caterpillar toll-free at 1‑800‑447‑4986.

Recall number 11V203000

Affected vehicles

Kenworth C500 2007-2011 2007 2008 2009 2010 2011
Kenworth T2000 2007-2011 2007 2008 2009 2010 2011
Kenworth T600 2007-2011 2007 2008 2009 2010 2011
Kenworth T660 2007-2011 2007 2008 2009 2010 2011
Peterbilt 387 2009-2011 2009 2010 2011
Peterbilt 388 2009-2011 2009 2010 2011

Owner complaints about the same problem

Owners of these vehicles have filed 6 complaints about engine problems.

2008 Kenworth C500 2009 Kenworth C500 2010 Kenworth C500 2011 Kenworth C500 2008 Kenworth T2000 2009 Kenworth T2000 2010 Kenworth T2000 2011 Kenworth T2000 2008 Kenworth T600 2009 Kenworth T600 2010 Kenworth T600 2011 Kenworth T600

Questions about recall 11V203000

Is there a recall on the 2007-2011 Kenworth C500, Kenworth T2000 and others engine and engine cooling?

Yes. Recall 11V203000, reported on March 24, 2011, covers about 5,831 vehicles.

What is the fix for recall 11V203000?

Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. This service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. Owners may contact caterpillar toll-free at 1‑800‑447‑4986.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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