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2011 Sprinter 3500 recall: springs

Sprinter Engineering & Compliance Suppor reported this safety recall on June 13, 2011. It covers about 47 vehicles.

vehicles affected
47
reported
Jun 13, 2011
owners notified
Nov 30, 2011

Suspension: rear: springs

What is wrong
Sprinter is recalling certain model year 2011 sprinter 3500 vehicles sold both under the mercedes-benz and freightliner brand names. The supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating the parts.
Risk
This could potentially lead to a crack of the spring eye over time, which increases the risk of a crash.
Remedy
Owners will be contacted, and dealers will replace the rear springs as necessary, free of charge. The safety recall is expected to begin during november 2011. Owners may contact sprinter at 1‑877‑762‑8267.

Recall number 11V323000

Affected vehicles

Questions about recall 11V323000

Is there a recall on the 2011 Sprinter 3500 springs?

Yes. Recall 11V323000, reported on June 13, 2011, covers about 47 vehicles.

What is the fix for recall 11V323000?

Owners will be contacted, and dealers will replace the rear springs as necessary, free of charge. The safety recall is expected to begin during november 2011. Owners may contact sprinter at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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