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2012 International Workstar recall: shaft pitman

Navistar, Inc reported this safety recall on July 21, 2011. It covers about 36 vehicles.

vehicles affected
36
reported
Jul 21, 2011
owners notified
Sep 22, 2011

Steering: gear box: shaft pitman

What is wrong
Navistar is recalling certain model year 2012 international workstar commercial trucks manufactured from february 7, 2011, through june 7, 2011, and built with dual steering gear feature codes 05ptb, 05pte, 05pua, 05pub, 05puc, 05pud, 05pue, or 05puh. The fastener that attaches the pitman arm to the right side steering gear may not have been tightened to its specified torque, or the locking feature associated with the fastener may not have been properly installed. An under torque condition and/or missing locking feature may cause a loose connection possibly allowing the pitman arm to separate from the steering gear resulting in loss of steering control.
Risk
Loss of steering control increases the risk of a crash that may result in property damage, personal injury, or death.
Remedy
Dealers will inspect the pitman arm/steering gear connection, and either the connecting fastener will be tightened to the correct assembly torque or the pitman arm will be replaced. This service will be performed free of charge. The safety recall is expected to begin on or before august 19, 2011. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 11V372000

Affected vehicles

Questions about recall 11V372000

Is there a recall on the 2012 International Workstar shaft pitman?

Yes. Recall 11V372000, reported on July 21, 2011, covers about 36 vehicles.

What is the fix for recall 11V372000?

Dealers will inspect the pitman arm/steering gear connection, and either the connecting fastener will be tightened to the correct assembly torque or the pitman arm will be replaced. This service will be performed free of charge. The safety recall is expected to begin on or before august 19, 2011. Owners may contact navistar at 1‑800‑448‑7825.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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