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2008-2012 Kenworth T660, Kenworth T700 and others recall: software

Paccar Incorporated reported this safety recall on July 21, 2011. It covers about 211 vehicles.

vehicles affected
211
reported
Jul 21, 2011
owners notified
Aug 22, 2011
related complaints
3

Electrical system: software

What is wrong
Paccar is recalling certain model year 2011-2012 kenworth t660, t700, and t800 vehicles manufactured from april 19, 2010, through may 13, 2011, and model year 2008, 2010, and 2011 peterbilt 365, 367, 384, 386, 387, 388 and 587 vehicles manufactured from april 20, 2010, through june 11, 2011, and equipped with paccar mx engines and eaton ultrashift dm or allison automatic transmissions (without auto-neutral). The fast idle control may be activated by the operator while the transmission is in gear.
Risk
If the fast idle control function is engaged with the transmission in gear, the vehicle could unexpectedly accelerate and override the parking brake and , creating a risk of a crash and damage to other vehicles or property and the potential for injury to nearby pedestrians.
Remedy
Kenworth and peterbilt dealers will update the engine software for the affected chassis. This service will be performed free of charge. The safety recall began on august 22, 2011. Owners may contact kenworth at 1‑425‑828‑5440 and peterbilt at 1‑940‑591‑4196.

Recall number 11V380000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about electrical problems.

2011 Kenworth T6602012 Kenworth T6602011 Kenworth T7002012 Kenworth T7002011 Kenworth T8002012 Kenworth T8002008 Peterbilt 3652010 Peterbilt 3652011 Peterbilt 3652008 Peterbilt 3672010 Peterbilt 3672011 Peterbilt 367

Questions about recall 11V380000

Is there a recall on the 2008-2012 Kenworth T660, Kenworth T700 and others software?

Yes. Recall 11V380000, reported on July 21, 2011, covers about 211 vehicles.

What is the fix for recall 11V380000?

Kenworth and peterbilt dealers will update the engine software for the affected chassis. This service will be performed free of charge. The safety recall began on august 22, 2011. Owners may contact kenworth at 1‑425‑828‑5440 and peterbilt at 1‑940‑591‑4196.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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