1997-2004 Ford F-150, Ford F-250 and others recall: mounting

Ford Motor Company reported this safety recall on July 29, 2011. It covers about 1,100,000 vehicles.

vehicles affected: 1,100,000
reported: Jul 29, 2011
owners notified: Sep 12, 2011
related complaints: 1,146

Fuel system, gasoline: storage: tank assembly: mounting

What is wrong: Ford is recalling certain 1997 through 2003 model year ford f-150, 2004 model year ford f-150 heritage, 1997 through 1999 model year f-250 less than 8,500 lbs. Gross vehicle weight rating (gvwr), and 2002 and 2003 lincoln blackwood vehicles manufactured from june 20, 1995, through august 4, 2004, originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Prolonged exposure to road deicing chemicals may cause severe corrosion of the fuel tank straps which secure the tank to the vehicle.
Risk: As a result of the corrosion, one or both straps may fail allowing the fuel lines to separate from the tank, or in some cases, causing the tank to contact the ground. Either scenario may result in a fuel leak presenting a fire hazard.
Remedy: Ford will notify owners and instruct them to take their vehicles to a ford or lincoln dealer to have the fuel tank straps replaced with straps that have increased corrosion protection. Early in this campaign, if replacement straps are not available, dealers may install a cable support under the strap as an interim repair or a steel reinforcement over the existing strap as a permanent repair. Any repairs will be performed free of charge. The safety recall began on september 16, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332. Ford's recall campaign number is 11s21

Recall number 11V385000

Affected vehicles

Ford F-150 1997-2004 1997 1998 1999 2000 2001 2002 2003 2004
Ford F-250 1997-1999 1997 1998 1999
Lincoln Blackwood 2002-2003 2002 2003

Owner complaints about the same problem

Owners of these vehicles have filed 1,146 complaints about fuel system problems.

2001 Ford F-150 2002 Ford F-150 2003 Ford F-150 2004 Ford F-150 1997 Ford F-250 1998 Ford F-250 1999 Ford F-250 2002 Lincoln Blackwood 2003 Lincoln Blackwood

Questions about recall 11V385000

Is there a recall on the 1997-2004 Ford F-150, Ford F-250 and others mounting?

Yes. Recall 11V385000, reported on July 29, 2011, covers about 1,100,000 vehicles.

What is the fix for recall 11V385000?

Ford will notify owners and instruct them to take their vehicles to a ford or lincoln dealer to have the fuel tank straps replaced with straps that have increased corrosion protection. Early in this campaign, if replacement straps are not available, dealers may install a cable support under the strap as an interim repair or a steel reinforcement over the existing strap as a permanent repair. Any repairs will be performed free of charge. The safety recall began on september 16, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332. Ford's recall campaign number is 11s21

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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