2011-2012 Chevrolet Captiva and Chevrolet Captiva Sport recall: power steering fluid
General Motors LLC reported this safety recall on December 19, 2011. It covers about 3,150 vehicles.
- vehicles affected
- 3,150
- reported
- Dec 19, 2011
- owners notified
- Jan 24, 2012
- related complaints
- 9
Steering: hydraulic power assist: power steering fluid
- What is wrong
- General motors (gm) is recalling certain model year 2011-2012 chevrolet captiva vehicles manufactured from october 2, 2009, through april 21, 2011. Driving the vehicle with the transmission in manual mode and in first gear causes the engine and power steering pump to operate at higher speed than is typical. Increased pump speed generates heat that is transferred to the power steering fluid and can result in power steering fluid temperatures that approach the power steering pump reservoirs melting point.
- Risk
- After prolonged exposure to elevated fluid temperatures, the reservoir may leak. Leaking fluid, in the presence of an ignition source, may result in a fire.
- Remedy
- Gm will notify owners and dealers will replace the power steering fluid cooler with an improved version, free of charge. An advisory letter to customers, along with instructions, will be mailed in january 2012. When parts become available, gm will send another letter asking customer to take their vehicle to a gm dealer to have the repairs performed. Gm anticipates parts will be available in march 2012. Owners may contact chevrolet at 1‑800‑630‑2438.
Recall number 11V591000
Affected vehicles
- Chevrolet Captiva 2011 2011
- Chevrolet Captiva Sport 2012 2012
Owner complaints about the same problem
Owners of these vehicles have filed 9 complaints about steering problems.
Questions about recall 11V591000
Is there a recall on the 2011-2012 Chevrolet Captiva and Chevrolet Captiva Sport power steering fluid?
Yes. Recall 11V591000, reported on December 19, 2011, covers about 3,150 vehicles.
What is the fix for recall 11V591000?
Gm will notify owners and dealers will replace the power steering fluid cooler with an improved version, free of charge. An advisory letter to customers, along with instructions, will be mailed in january 2012. When parts become available, gm will send another letter asking customer to take their vehicle to a gm dealer to have the repairs performed. Gm anticipates parts will be available in march 2012. Owners may contact chevrolet at 1‑800‑630‑2438.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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