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2009-2012 New Flyer XD35, New Flyer XD40 and others recall: instrument cluster/panel

New Flyer Industries Ltd reported this safety recall on January 4, 2012. It covers about 490 vehicles.

vehicles affected
490
reported
Jan 4, 2012
owners notified
Jan 9, 2012

Electrical system: instrument cluster/panel

What is wrong
New flyer is recalling certain model years 2009-2012 xde40, model years 2010-2011 models xd35 and xde35, model year 2010 xd40, and model year 2011 xn40 transit buses, manufactured from january 2010, through december 2011, and equipped with a parker-hannifin (vansco) instrument panel. The programming of the instrument panel is such that if multiple error messages are received by the instrument panel from the vehicle powertrain, the “check engine” and/or “stop engine” indicator lamps on the dash may not illuminate and the engine may enter a safety or shutdown mode of operation.
Risk
Engine shutdown would result in loss of vehicle propulsion or vehicle stall, either of which increases the risk of a crash.
Remedy
New flyer will reprogram the instrument panel free of charge. The safety recall began on january 9, 2012. New flyer will upload a corrected software version free of charge. Owners may contact new flyer at 1‑204‑934‑4876.

Recall number 12V002000

Affected vehicles

Questions about recall 12V002000

Is there a recall on the 2009-2012 New Flyer XD35, New Flyer XD40 and others instrument cluster/panel?

Yes. Recall 12V002000, reported on January 4, 2012, covers about 490 vehicles.

What is the fix for recall 12V002000?

New flyer will reprogram the instrument panel free of charge. The safety recall began on january 9, 2012. New flyer will upload a corrected software version free of charge. Owners may contact new flyer at 1‑204‑934‑4876.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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