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2004-2005 Ford Freestar and Mercury Monterey recall: torque converter

Ford Motor Company reported this safety recall on January 9, 2012. It covers about 206,452 vehicles.

vehicles affected
206,452
reported
Jan 9, 2012
owners notified
Jun 29, 2012
related complaints
1,828

Power train: automatic transmission: torque converter

What is wrong
Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. The torque converter output shaft may fail.
Risk
This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1‑866‑436‑7332.

Recall number 12V006000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,828 complaints about transmission problems.

2004 Ford Freestar2005 Ford Freestar2004 Mercury Monterey2005 Mercury Monterey

Questions about recall 12V006000

Is there a recall on the 2004-2005 Ford Freestar and Mercury Monterey torque converter?

Yes. Recall 12V006000, reported on January 9, 2012, covers about 206,452 vehicles.

What is the fix for recall 12V006000?

Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1‑866‑436‑7332.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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