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2009-2012 Volvo Bus 9700 recall: software

Prevost Cars, Inc. reported this safety recall on June 26, 2012. It covers about 27 vehicles.

vehicles affected
27
reported
Jun 26, 2012
owners notified
Jul 13, 2012

Electrical system: software

What is wrong
Prevost is recalling certain model year 2009-2012 volvo 9700 motor coaches. Due to a software error, the vehicles may come to a sudden stop by brake application if the sensor reads that the wheelchair lift door is not completely closed.
Risk
If this occurs, the vehicle may suddenly stop without warning, increasing the risk of a crash.
Remedy
Prevost will notify owners and dealers will update the software, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost car inc., service department toll-free at 1‑866‑870‑2046 or 1‑418‑831‑2046.

Recall number 12V295000

Affected vehicles

Questions about recall 12V295000

Is there a recall on the 2009-2012 Volvo Bus 9700 software?

Yes. Recall 12V295000, reported on June 26, 2012, covers about 27 vehicles.

What is the fix for recall 12V295000?

Prevost will notify owners and dealers will update the software, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost car inc., service department toll-free at 1‑866‑870‑2046 or 1‑418‑831‑2046.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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