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2012 Audi Q5 recall: sun/moon roof assembly

Volkswagen Of America, Inc reported this safety recall on June 28, 2012. It covers about 13,172 vehicles.

vehicles affected
13,172
reported
Jun 28, 2012
owners notified
Aug 7, 2012
related complaints
7

Visibility: sun/moon roof assembly

What is wrong
Volkswagen is recalling certain model year 2012 audi q5 vehicles, manufactured from june 21, 2011, through december 9, 2011. Some vehicles may be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature conditions.
Risk
Should the sunroof’s glass break while the vehicle is in use, the falling glass could cut and injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on august 7, 2012. Owners may contact audi at 1‑800‑253‑2834.

Recall number 12V299000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about visibility problems.

2012 Audi Q5

Questions about recall 12V299000

Is there a recall on the 2012 Audi Q5 sun/moon roof assembly?

Yes. Recall 12V299000, reported on June 28, 2012, covers about 13,172 vehicles.

What is the fix for recall 12V299000?

Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on august 7, 2012. Owners may contact audi at 1‑800‑253‑2834.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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