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2011-2012 Van Hool TD925 recall: seats

Van Hool N.v. reported this safety recall on July 9, 2012. It covers about 152 vehicles.

vehicles affected
152
reported
Jul 9, 2012
owners notified
Nov 15, 2012

Seats

What is wrong
Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
Risk
In the event of a crash, there is an increased risk of injury to the seat occupant.
Remedy
Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1‑877‑427‑7278.

Recall number 12V323000

Affected vehicles

Questions about recall 12V323000

Is there a recall on the 2011-2012 Van Hool TD925 seats?

Yes. Recall 12V323000, reported on July 9, 2012, covers about 152 vehicles.

What is the fix for recall 12V323000?

Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1‑877‑427‑7278.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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