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2010-2012 Turtle Top Odyssey, Turtle Top Odyssey LT and others recall: roof and pillars

Turtle Top reported this safety recall on July 11, 2012. It covers about 361 vehicles.

vehicles affected
361
reported
Jul 11, 2012
owners notified
Aug 16, 2012

Structure: body: roof and pillars

What is wrong
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
Risk
In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.
Remedy
Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1‑574‑831‑4349 or SMI at 1‑800‑951‑7867.

Recall number 12V330000

Affected vehicles

Questions about recall 12V330000

Is there a recall on the 2010-2012 Turtle Top Odyssey, Turtle Top Odyssey LT and others roof and pillars?

Yes. Recall 12V330000, reported on July 11, 2012, covers about 361 vehicles.

What is the fix for recall 12V330000?

Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1‑574‑831‑4349 or SMI at 1‑800‑951‑7867.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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