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2010-2011 Crossroads Hampton recall: equipment

Thor Industries reported this safety recall on July 24, 2012. It covers about 223 vehicles.

vehicles affected
223
reported
Jul 24, 2012
owners notified
Aug 17, 2012

Equipment

What is wrong
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
Risk
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
Remedy
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1‑855‑226‑7496.

Recall number 12V350000

Affected vehicles

Questions about recall 12V350000

Is there a recall on the 2010-2011 Crossroads Hampton equipment?

Yes. Recall 12V350000, reported on July 24, 2012, covers about 223 vehicles.

What is the fix for recall 12V350000?

Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1‑855‑226‑7496.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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