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2012 Mercedes-Benz E350 and Mercedes-Benz E550 recall: side/window

Mercedes-Benz USA, LLC. reported this safety recall on October 9, 2012. It covers about 499 vehicles.

vehicles affected
499
reported
Oct 9, 2012
owners notified
Dec 21, 2012
related complaints
92

Air bags: side/window

What is wrong
Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.
Risk
In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1‑800‑367‑6372.

Recall number 12V492000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 92 complaints about airbags problems.

2012 Mercedes-Benz E3502012 Mercedes-Benz E550

Questions about recall 12V492000

Is there a recall on the 2012 Mercedes-Benz E350 and Mercedes-Benz E550 side/window?

Yes. Recall 12V492000, reported on October 9, 2012, covers about 499 vehicles.

What is the fix for recall 12V492000?

Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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