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2011 Eldorado Axess and Eldorado E-Z Rider II Max recall: equipment

Eldorado National- California, Inc. reported this safety recall on October 19, 2012. It covers about 9 vehicles.

vehicles affected
9
reported
Oct 19, 2012
owners notified
Nov 16, 2012

Equipment

What is wrong
Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
Risk
In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
Remedy
Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1‑937‑596‑7965 for more information.

Recall number 12V513000

Affected vehicles

Questions about recall 12V513000

Is there a recall on the 2011 Eldorado Axess and Eldorado E-Z Rider II Max equipment?

Yes. Recall 12V513000, reported on October 19, 2012, covers about 9 vehicles.

What is the fix for recall 12V513000?

Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1‑937‑596‑7965 for more information.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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