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2010-2013 Fleetwood Encounter, Fleetwood Storm and others recall: structure

Fleetwood Rv, Inc. reported this safety recall on November 6, 2012. It covers about 842 vehicles.

vehicles affected
842
reported
Nov 6, 2012
owners notified
Dec 19, 2012
related complaints
4

Structure

What is wrong
Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
Risk
The step may collapse during use potentially causing personal injury.
Remedy
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1‑800‑509‑3418.

Recall number 12V535000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about body problems.

2010 Fleetwood Encounter2011 Fleetwood Encounter2011 Fleetwood Storm2012 Fleetwood Storm2013 Fleetwood Storm2012 Fleetwood Terra

Questions about recall 12V535000

Is there a recall on the 2010-2013 Fleetwood Encounter, Fleetwood Storm and others structure?

Yes. Recall 12V535000, reported on November 6, 2012, covers about 842 vehicles.

What is the fix for recall 12V535000?

Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1‑800‑509‑3418.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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