2013 Buick Lacrosse and Cadillac SRX recall: software

General Motors LLC reported this safety recall on March 15, 2013. It covers about 26,582 vehicles.

vehicles affected: 26,582
reported: Mar 15, 2013
owners notified: Apr 3, 2013
related complaints: 107

Electrical system: software

What is wrong: General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
Risk: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1‑866‑982‑2339. Buick owners may call 1‑866‑694‑6546.

Recall number 13V097000

Affected vehicles

Buick Lacrosse 2013 2013
Cadillac SRX 2013 2013

Owner complaints about the same problem

Owners of these vehicles have filed 107 complaints about electrical problems.

2013 Buick Lacrosse 2013 Cadillac SRX

Questions about recall 13V097000

Is there a recall on the 2013 Buick Lacrosse and Cadillac SRX software?

Yes. Recall 13V097000, reported on March 15, 2013, covers about 26,582 vehicles.

What is the fix for recall 13V097000?

GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1‑866‑982‑2339. Buick owners may call 1‑866‑694‑6546.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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