2006-2013 Prevost H3-45 Vip, Prevost X3-45 Vip and others recall: labels

Prevost Cars, Inc. reported this safety recall on April 19, 2013. It covers about 655 vehicles.

vehicles affected: 655
reported: Apr 19, 2013
owners notified: Aug 30, 2013

Equipment: other: labels

What is wrong: Prevost is recalling certain model year 2012-2013 X3-45 VIP, 2006-2013 H3-45 VIP, and 2006-2011 XLII-45 coach buses equipped with window part numbers: 790612, 790613, and 790614. These vehicles were manufactured between October 31, 2003, through April 10, 2013. On the vehicles involved, the decals explaining how to open the emergency windows does not contain a step required to open the window in case of an emergency. Specifically, the latch must be held down while the window is pushed outward to release the window; this is not stated on the decal.
Risk: In the event of a crash, the incorrect label may result in difficulty opening the emergency windows. This could increase the risk of personal injury.
Remedy: Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. An interim notice was mailed to owners on August 1, 2013. Owners were notified that the replacement decals are available on August 30, 2013. Owners may contact Prevost at 1‑418‑883‑2888 x 6558. Prevost's campaign recall number is SR13-26.

Recall number 13V150000

Affected vehicles

Prevost H3-45 Vip 2006-2013 2006 2007 2008 2009 2010 2011 2012 2013
Prevost X3-45 Vip 2012-2013 2012 2013
Prevost Xlii-45 2006-2011 2006 2007 2008 2009 2010 2011
Prevost Xlii-45 Entertainer 2006-2013 2006 2007 2008 2009 2010 2011 2012 2013

Questions about recall 13V150000

Is there a recall on the 2006-2013 Prevost H3-45 Vip, Prevost X3-45 Vip and others labels?

Yes. Recall 13V150000, reported on April 19, 2013, covers about 655 vehicles.

What is the fix for recall 13V150000?

Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. An interim notice was mailed to owners on August 1, 2013. Owners were notified that the replacement decals are available on August 30, 2013. Owners may contact Prevost at 1‑418‑883‑2888 x 6558. Prevost's campaign recall number is SR13-26.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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