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2013-2014 Thor Motor Coach Challenger, Thor Motor Coach Chateau and others recall: equipment

Thor Motor Coach reported this safety recall on April 25, 2013. It covers about 427 vehicles.

vehicles affected
427
reported
Apr 25, 2013
owners notified
May 9, 2013

Equipment

What is wrong
Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk
If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1‑877‑855‑2867 or Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Recall number 13V164000

Affected vehicles

Questions about recall 13V164000

Is there a recall on the 2013-2014 Thor Motor Coach Challenger, Thor Motor Coach Chateau and others equipment?

Yes. Recall 13V164000, reported on April 25, 2013, covers about 427 vehicles.

What is the fix for recall 13V164000?

Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1‑877‑855‑2867 or Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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