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2009-2013 Volvo Bus 9700 recall: software

Volvo Bus Corporation reported this safety recall on May 1, 2013. It covers about 285 vehicles.

vehicles affected
285
reported
May 1, 2013

Electrical system: software

What is wrong
Volvo Bus Corporation is recalling certain model year 2009-2013 9700 coaches manufactured from August 28, 2008, through April 19, 2013. Certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at 1750rpms regardless of throttle pedal input from the driver.
Risk
The driver may lose the ability to control the bus's speed, increasing the risk of a crash.
Remedy
Volvo Bus will notify owners and dealers will remedy the software calibrations in the affected coaches, free of charge. The recall is expected to begin by July 1, 2013. Owners may contact Volvo Bus at 1‑336‑393‑2000. Volvo Bus's recall campaign number is SR13-80.

Recall number 13V171000

Affected vehicles

Questions about recall 13V171000

Is there a recall on the 2009-2013 Volvo Bus 9700 software?

Yes. Recall 13V171000, reported on May 1, 2013, covers about 285 vehicles.

What is the fix for recall 13V171000?

Volvo Bus will notify owners and dealers will remedy the software calibrations in the affected coaches, free of charge. The recall is expected to begin by July 1, 2013. Owners may contact Volvo Bus at 1‑336‑393‑2000. Volvo Bus's recall campaign number is SR13-80.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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