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2012 Farber Specialty Ford 550 Command Center recall: equipment

Farber Specialty Vehicles reported this safety recall on July 2, 2013. It covers about 10 vehicles.

vehicles affected
10
reported
Jul 2, 2013
owners notified
Jul 22, 2013

Equipment

What is wrong
Farber Specialty Vehicles (Farber) is recalling certain 2012 Ford 550 Command Center vehicles. Due to a design change in the Dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.
Risk
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Farber will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall ibegan on July 22, 2013. Owners may contact Farber at 1‑800‑331‑3188 or Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Recall number 13V290000

Affected vehicles

Questions about recall 13V290000

Is there a recall on the 2012 Farber Specialty Ford 550 Command Center equipment?

Yes. Recall 13V290000, reported on July 2, 2013, covers about 10 vehicles.

What is the fix for recall 13V290000?

Farber will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall ibegan on July 22, 2013. Owners may contact Farber at 1‑800‑331‑3188 or Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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