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2013 Chrysler Town and Country and Dodge Grand Caravan recall: air bags

Chrysler Group LLC reported this safety recall on July 2, 2013. It covers about 184 vehicles.

vehicles affected
184
reported
Jul 2, 2013
owners notified
Oct 3, 2013
related complaints
85

Air bags

What is wrong
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Risk
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N48.

Recall number 13V291000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 85 complaints about airbags problems.

2013 Chrysler Town and Country2013 Dodge Grand Caravan

Questions about recall 13V291000

Is there a recall on the 2013 Chrysler Town and Country and Dodge Grand Caravan air bags?

Yes. Recall 13V291000, reported on July 2, 2013, covers about 184 vehicles.

What is the fix for recall 13V291000?

Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N48.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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