2000-2013 Freightliner XC-R, International Terrastar and others recall: equipment
Matthews Specialty Vehicles reported this safety recall on July 10, 2013. It covers about 5 vehicles.
- vehicles affected
- 5
- reported
- Jul 10, 2013
- owners notified
- Aug 13, 2013
Equipment
- What is wrong
- Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
- Risk
- If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
- Remedy
- Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Recall number 13V306000
Affected vehicles
- Freightliner XC-R 2013 2013
- International Terrastar 2013 2013
- Thomas Built Chsu/Mickey 2011 2011
- Thomas Built Fe 2000 2000
Questions about recall 13V306000
Is there a recall on the 2000-2013 Freightliner XC-R, International Terrastar and others equipment?
Yes. Recall 13V306000, reported on July 10, 2013, covers about 5 vehicles.
What is the fix for recall 13V306000?
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1‑888‑447‑0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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