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2014 Chevrolet Silverado and GMC Sierra recall: head restraint

General Motors LLC reported this safety recall on October 17, 2013. It covers about 18,972 vehicles.

vehicles affected
18,972
reported
Oct 17, 2013
owners notified
Oct 21, 2013
related complaints
9

Seats: front assembly: head restraint

What is wrong
General Motors (GM) is recalling certain model year 2014 Chevrolet Silverado and GMC Sierra 1500 vehicles manufactured August 1, 2013, through September 10, 2013, and equipped with manual reclining seatbacks. In the affected vehicles, either of the front seatbacks may have play. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
Risk
If the vehicle is struck from behind, the head restraint may not properly protect occupants, increasing the risk of injury.
Remedy
GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013. Owners may contact Chevrolet at 1‑800‑222‑1020 and GMC at 1‑800‑462‑8782. GM's recall number is 13323.

Recall number 13V488000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 9 complaints about seats problems.

2014 Chevrolet Silverado2014 GMC Sierra

Questions about recall 13V488000

Is there a recall on the 2014 Chevrolet Silverado and GMC Sierra head restraint?

Yes. Recall 13V488000, reported on October 17, 2013, covers about 18,972 vehicles.

What is the fix for recall 13V488000?

GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013. Owners may contact Chevrolet at 1‑800‑222‑1020 and GMC at 1‑800‑462‑8782. GM's recall number is 13323.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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